NOTE: This article is for our hardwired spas (non plug and play)
If you notice that your RCD is tripping and shutting down your hot tub then your spa may have a faulty component (usually a heater). This can occur as soon as you attempt to turn on the breaker or during the spa’s Pr cycle. The first step you will need to do is ensure that your electrical line is adequate by calling in your electrician to test your line. This will rule out any electrical installation problems and guarantee that the power supply for your spa is correct. If your power is correct then you will need to give us a call to organize a service call and one of our technicians will come out to take a look at the problem.