News RSS

The true benefits of hot water therapy comes from the dilation of blood vessels, the relaxation and well-being gained from increased circulation, and the release of endorphins. The jets can provide an added bonus of “massage therapy” but are less important to the average hot tub owner. Too much power can actually detract from your experience due to the extra noise of the pump and noise of rushing water, as well as due to the sensitivity that excessive massage in one spot can cause. When looking to buy your hot tub, think of the trouble muscle areas that you may...

Read more

We suggest you change your water every month. If you follow the correct water treatment method, you can reduce the frequency of water changes. We strongly recommend you keep the spa covered when not in use. Make sure the water is in proper chemical balance, and operate the filter system regularly. Clean and replace the filter cartridge regularly.   The quality of the water inside your hot tub can be harmful to your health if it isn’t properly taken care of. The filter cartridge should be cleaned weekly and replaced when needed depending on use. Please pay attention to the chemicals...

Read more

Essential maintenance should continue even if your hot tub or spa is not being used. If this is not possible it should be winterised. This is also recommended for any hot tub or spa which is not being used at a location where temperatures below freezing point are likely. To winterise a hot tub or spa first the water is drained away, then the internal plumbing system is drained and then the hot tub or spa is covered. Guide to winterising your spa: If the spa will not be used for extended periods in a location where there is likelihood...

Read more

These guidelines relate to the following Canadian Spa Company products: Grand Rapids, Swim current and Muskoka portable hot tubs: 1. Dirty filter cartridge – clean or replace   2. Airlock- unplug from the electrical socket. Bleed air from the filter by turning the air purge valve on top of the filter housing counter-clockwise. 3.’O'-ring on top of the filter housing is not placed properly or damaged. Adjust or replace.   4. Press the filter button. If filtration still does not work contact your local service engineer.

Read more

These checks are recommended for owners of Canadian Spa portable spas including Grand Rapids, Muskoka and Swift Current models. If the Control unit pump is malfunctioning check the following: CHECK 1 – Check water level, fill the tub up to the water line (indicated on the inside of spa wall) and see if this resolves the pump’s malfunctioning.     CHECK 2 – Make sure the transparent connection hose covers/plugs have been removed before turning on the pump.     CHECK 3 – If pump makes a grinding noise, bleed the air out of the pump by unscrewing the air purge valve till...

Read more