eight reasons I should have my hot tub regularly serviced
Paul Streeter1. Ensure Safe Operation & Maintain Water Quality
- Hot tub technicians can check and balance your water chemistry to prevent harmful bacteria, algae, or scale buildup. This ensures the water remains clean, clear, and safe to soak in.
2. Extend the Lifespan of Your Hot Tub
- Regular maintenance can help prevent wear and tear, extending the life of your spa. Fixing small issues before they become bigger problems can save you from costly repairs or replacement.
3. Prevent Costly Repairs
- Regular servicing allows technicians to catch potential issues early, preventing expensive repairs that might arise from neglecting small, manageable problems.
4. Optimise Energy Efficiency
- A well-maintained hot tub runs more efficiently, which can save you money on your energy bills. Servicing includes checking and cleaning the heating and filtration systems, ensuring they're working as efficiently as possible.
5. Improve Performance
- Ensuring that pumps, jets, and other critical components are working at optimal levels helps improve the performance of your hot tub, making for a more enjoyable and relaxing experience.
6. Prevent Malfunctions
- Components like the heater, pump, and filter are crucial for the proper functioning of your spa. Routine inspections help ensure these parts are working as they should, reducing the likelihood of sudden malfunctions.
7. Increase Resale Value
- A well-maintained hot tub can increase the resale value of your spa if you decide to sell it later. Potential buyers are more likely to be interested in a hot tub that has been professionally serviced and well-cared for.
8. Protect Your Warranty and Peace of Mind
- Regular servicing may uncover faulty components within the warranty period .
- Knowing that your hot tub is in excellent working condition gives you peace of mind. You'll be able to relax and enjoy your spa without worrying about any hidden issues or breakdowns.
Regular servicing is a small investment that can pay off by keeping your hot tub running smoothly, ensuring safe and enjoyable experiences for years to come!
What a service includes
We offer several service visits. This is what each one covers, taken from our service listings.
| Service | What the technician does | Recommended |
|---|---|---|
| Silver Maintenance Service | Adds a pipe flush, shock and anti-scale to clear build-up from the pipework; soaks the filters in cleaner and checks whether they need replacing; drains, cleans, hoses down and vacuums the spa including each jet; refills, bleeds air from the pumps, recommissions the spa and checks the water chemistry | Alongside your regular water changes |
| Gold Full Maintenance Service | Everything in the Silver service, plus electrical tests on the pumps, blower, heater and circuit board, a check for plumbing leaks, new pump and heater gaskets if needed, and removing and cleaning jets if needed | Once a year |
| Hot Tub Health Check | Finds faults such as leaks or tripping electrics, explains the fix, quotes for parts, fits them and tests the spa | When something is not working right |
| Spa Winterising | Flushes and drains the spa, drains the pumps and heater, seals the shell and cleans the cover | If the spa will be off and empty over winter |
Parts are charged separately. The spa needs to be full of water when the technician arrives, and every side must be accessible so the panels can come off. Technicians cannot remove decking or other structures, so a spa sunk into a deck or boxed in by a gazebo may only get a partial service. Swim spa versions of these services are also available on our servicing page.
How often to book
- Every year: a full maintenance service, such as the Gold service.
- Between services: your own routine of testing, filter rinses and a water change every three months, or a Silver service if you would rather have it done for you.
- Sooner if the spa is in a holiday let, used heavily, or showing any of the warning signs below.
Signs your hot tub needs a service
- Jets weaker than they used to be, even with a clean filter.
- The water takes longer to heat, or will not reach temperature.
- The RCD trips.
- New noises from the pumps, such as grinding, rattling or screeching.
- Damp inside the cabinet or water under the spa.
- Error codes on the topside panel.
- Cloudy water that will not clear with balanced chemistry and a clean filter.
Some of these you can check first. Our guides to weak jets, a hot tub that will not heat and a tripping RCD walk you through the safe checks.
What skipping a service can cost
Most expensive repairs start as small problems. A slow drip from a pump union can, over months, soak the cabinet and damage the base. A worn gasket left alone can reach electrical parts. Scale and body oils building up in the pipes reduce flow, so the pump works harder and the heater may struggle. A yearly visit is designed to catch these while they are still a gasket, a seal or a clean, rather than a pump or a heater.
Getting ready for the technician
- Make sure the spa is full of water.
- Clear access to all sides, including any furniture or planters.
- Have the model name and any error codes to hand.
- Make sure there is a garden hose and an outdoor tap available for the refill.
- Note anything you have noticed, such as when a noise started.
Frequently asked questions
Can I service the hot tub myself?
You can and should do the routine care: testing, filter cleaning and water changes. Electrical testing and work inside the equipment bay should be left to a qualified technician.
Does servicing affect my warranty?
Regular servicing can catch faults while the spa is still under warranty. Damage caused by wrong chemicals or frost is not covered either way.
Do you service swim spas?
Yes. We offer swim spa maintenance, health checks and winterising.
How do I book?
Book through our hot tub servicing page or call us on 01293 824094.
Need a part or a repair?
Find replacement parts for your hot tub, or book one of our engineers.