Winnipeg UV

We only ship one finish: a marbled white shell with a dark brown cabinet and brown cover, designed to sit naturally alongside rattan garden furniture. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and it carries the Aurora™ LED lighting far better at night.

A few of our other ranges (Patio Spas, London SE, Erie SE, Alberta and Kingston) ship with black covers — but the Winnipeg is brown across the board.

Free kerbside delivery to mainland UK — we bring the Winnipeg to the kerbside at your delivery address. You'll need clear access for the lorry and enough people on-site to move it into position. The Scottish Highlands are quotable on request.

If you'd rather not move it yourself, we offer an Upgraded Back Garden Installation Service for +£799. Our team handles getting the spa from the kerb into its final position in your garden. Access is the main thing to think about — we'll confirm the route with you before the day.

Current lead times: allow 2–3 weeks for kerbside delivery and 3–4 weeks for the Back Garden Installation Service. These are the cautious estimates we're quoting right now — we're normally faster than this, and we'll always confirm a firm date with you once your order is in.

Your Winnipeg arrives with two 50 ft² Microban Glacier filters already installed and ready to go — 100 ft² of filtration in total. The filter media is infused with Microban, an antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the Mountain Pure™ UV + ozone sanitation, it means cleaner water with fewer chemicals.

Replacement schedule: we recommend replacing the filters every 4–6 months, or sooner if they look discoloured or worn.

A good trick: keep two sets of filters on rotation, so you can pop in a clean set while you soak and rinse the used set overnight.

The Winnipeg is our best-value six-seater — a 198 × 198 cm footprint, a no-float lounger, 35 adjustable jets and Mountain Pure™ UV + ozone water care for £3,999. It's the right spa for a household of 2–4 people who want room to host six, a proper lounger for a long soak, and a modern look without the flagship price tag.

If you want more jets and twin loungers for a larger footprint (227 × 227 cm), take a look at the Vancouver UV. Unsure? Book a showroom visit and sit in both.

No. Our 2-year parts and labour warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.

That said: an annual service is still a good idea for the long-term health of any hot tub. It's a recommendation we'll happily make — it's just not tied to your cover.

Two separate layers, both included as standard:

2 years parts & labour — the shell structure, pump, heater, and control system. If something fails in normal use, we replace the part and fit it, anywhere in the UK.

10 years against water loss through the shell structure — structural protection for the core integrity of the acrylic body.

You can also extend the parts and labour cover by a further 2 years for £850 (this tier; £500 on Patio Spas, £1,200 on Swim Spas). The extension is stackable — buy it twice and you get four additional years — and can be purchased at any point while still under warranty.

The Winnipeg runs on 230 V and needs to be wired to a dedicated 32 A RCD breaker in your consumer unit, via an outside rotary isolator switch. Your electrician runs the cable (typically 6 mm armoured tri-core) from the RCD to the spa, and should leave roughly 5 m of slack outside the footprint of the spa so our installers can bring the armoured tail into the cabinet and connect it on delivery day. None of this kit — the breaker, the isolator, the cable, or the cable gland — is supplied with the spa or brought by our installers; we connect using the tail your electrician leaves. It's a short, straightforward job for any competent spark, but please have them lined up and the cable run ahead of delivery. Electrical connection itself sits outside our delivery and installation service.

Running costs depend on your energy tariff, how often you use the spa, and your discipline with the cover. Thanks to the ThermalSprings™ heat reclamation system, triple-layer insulation with infra-red reflection, and the winter-rated hardtop cover, the Winnipeg is one of the more energy-efficient six-seaters on the market — several owners have specifically called out how efficient and quiet it runs.

Most UK owners report monthly running costs in the region of £60–£75 a month across the year, working out to roughly £2–£2.50 a day. Pairing the spa with our optional Balboa Clim8zone II heat pump typically reduces that further. Speak to the team on 01293 824 094 and we'll model your specific setup.

Yes. The Winnipeg is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated hardtop cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.

As standard you get the hardtop locking insulating cover, the Aurora™ LED lighting system, the Bluetooth audio system, the two installed Microban Glacier filters, the aromatherapy canister, all manuals, and free kerbside delivery to mainland UK. Add the installation package and we also include a top-mount cover lifter, a black plastic step, and a chemical starter kit — these three can also be purchased separately if you don't want the install. What we don't supply is any of the electrical kit — the 32 A RCD breaker, outside rotary isolator, armoured cable, and cable gland all sit outside our scope and are fitted by your qualified electrician ahead of delivery day.

Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Winnipeg available to view for you when you arrive.