News & Updates
Guides, ownership advice and updates from the Redhill showroom — written for UK buyers deciding between hot tubs, swim spas, saunas and the kit that keeps them running.
What’s new at Canadian Spa Company UK and what’s worth knowing when you own one of our spas. Trade show appearances, product launches, the occasional myth that needs debunking, and updates from the workshop and the software side.
Less how-to than the other sections on this site, more “here’s what’s happening.” If you’ve recently bought a spa from us, this is where to check first when something changes — a new accessory range, an app update, a service announcement. If you’re still researching, the buying guide and maintenance sections will be more useful starting points.
Understanding your hot tub cover radius
Ordering a hot tub cover can be a tricky operation, and requires that you are aware of the measurements of your spa. One dimension that is needed by the manufacturer is the cove...
Continue Reading →The Association of Pool & Spa Professionals
The Association of Pool & Spa Professionals (APSP) The APSP is the world’s oldest and largest association representing swimming pool, hot tub, and spa manufacturers, man...
Continue Reading →Hot tub/spa model and serial number
Hot tub Model/Serial Identification panel on side of spa Hot tub Model and serial number – Before you contact the Canadian Spa Company regarding your spa, make sure that you h...
Continue Reading →IC error message on hot tub
‘IC’ error message When filling* your hot tub in cold conditions a warning message ‘IC’ or ‘ICE’ may appear. This is to inform you that the water temperature is below 7.2°C (4...
Continue Reading →Why does my hot tub not heat up ?
For the spa’s heater to operate properly, significant water flow must bedetected within the heater otherwise you may see the dr or dRY error messagedisplayed. Once this error me...
Continue Reading →Hot tub focus: MP3 speaker system
iPod/MP3 enabled music system: 2 x Slow rising waterproof retractable speakers 3.5 mm connection sockets compatible with most MP3 players (standard headphone jack) Built...
Continue Reading →How do I find a leak in a hot tub?
If you see water leaking from your hot tub check out the following: Is the drain on side of spa open or closed (in is OPEN – out is CLOSED) Pump/heater union leaks – these 2x l...
Continue Reading →Installing a hot tub into decking
Hot tubs and swim spas require access for servicing by a qualified engineer. If the item cannot be freely moved (i.e.: it is sunk in a pit or decking), sufficient access is need...
Continue Reading →Siting your hot tub
HOT TUB PLACEMENT Your local building surveyor will give you the requirements for proper support of your hot tub on a wood deck. The average sized hot tub filled with water can...
Continue Reading →Hot tub Spa operation (Canadian Spa: Niagara, Alberta, Victoria models)
START UP Temp Set (80 °F – 104 °F /26 °C – 40 °C) The start-up temperature is set at 100 °F (37.5 °C). The last measured temperature is constantly displayed on the LCD. Note t...
Continue Reading →Hot tub Spa operation (Canadian Spa: Toronto model)
START UP When your spa is first actuated, it will go into Priming mode, indicated by “Pr.”The Priming mode will last for less than 5 minutes (press “Temp” to skip Priming Mode...
Continue Reading →Hot tub Spa operation (Canadian Spa: Yukon, Winnipeg, Quebec models)
START UP When your spa is first actuated, it will go into Priming mode, indicated by “Pr.”The Priming mode will last for less than 5 minutes (press “Temp” to skip Priming Mode...
Continue Reading →Hot Tub Focus: Montreal 3 person spa
Young couples, best friends, and those whose children have now left home all love the Montreal. This compact hot tub proves itself by delivering all the features of a deluxe sp...
Continue Reading →Spa / hot tub hygiene
It is important to mindful of cleanliness when using your new hot tub – particularly if you are inviting guests to share your spa experience. Here are some tips to help keep y...
Continue Reading →Testing the Sensors on hot tub control unit
Check sensor wires for cracks or damage that may indicate the presence of a rodent. Inspect the connections of both sensors on the circuit board. The plugs must be clean. If...
Continue Reading →How do I clean my hot tub filter
It is advisable to clean your hot tub filters every 2 or 3 weeks. Remove the cartridge from the filter housing and use a garden hose, or a tap, to wash down the filter. Rinse...
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9 reasons why you need a plug and play Canadian Spa hot tub in your home part 4
Simple Setup: Plug and play hot tubs offer hassle-free installation with no need for special plumbing or electrical work. Just place the spa on a level surface, fill it with wa...
Continue Reading →Hot tub chemical treatment maintenance
Proper chemical maintenance helps to keep your water clean and safe, whilst protecting your spa equipment and components. This prolongs your spa’s life and gets you the most ou...
Continue Reading →Christmas gift ideas for your hot tub
GIFT IDEA – Aromatherapy beads…add your favourite scents Many people enjoy the relaxation benefits that essential oils and aromatic compounds can provide through aromatherapy. ...
Continue Reading →Considering buying a swimspa
Things to consider when buying a swim spa: Swim spas take up less space than conventional swimming pools They are used for exercise as well as hot tub relaxation The operating...
Continue Reading →Hot Tub Focus: Victoria 7 person spa
The Canadian Spa Co. Victoria spa incorporates high-quality insulation suited forthe coldest climates. Impress more friends with the all seating bench model, turbo charged with...
Continue Reading →Hot Tub Focus: Winnipeg 5 – 6 person spa
A full-featured family spa with high-quality insulation suited for the coldest climates. Stretch out in the no-float lounge chair and enter a world of soothing relaxation that...
Continue Reading →Draining your hot tub using the drain valve
Draining YOUR HOT TUB/ SPA USING THE DRAIN VALVE 1. Start by shutting off the breaker connected to your spa 2. Open the drain valve located at the side of the spa and let the w...
Continue Reading →Filling up your hot tub
IMPORTANT: Before filling the spa, it is important to read and understand the water chemistry section of this manual. Do not proceed until the water chemistry section is unders...
Continue Reading →UK hot tub, swim spa & sauna advice hub
Focus on size, insulation, running cost and aftercare — not headline price. Our hub links research into the right collection for your home, budget and intended use.