§ FIELD NOTES · NEWS & UPDATES

News & Updates

Guides, ownership advice and updates from the Redhill showroom — written for UK buyers deciding between hot tubs, swim spas, saunas and the kit that keeps them running.

What’s new at Canadian Spa Company UK and what’s worth knowing when you own one of our spas. Trade show appearances, product launches, the occasional myth that needs debunking, and updates from the workshop and the software side.

Less how-to than the other sections on this site, more “here’s what’s happening.” If you’ve recently bought a spa from us, this is where to check first when something changes — a new accessory range, an app update, a service announcement. If you’re still researching, the buying guide and maintenance sections will be more useful starting points.

ArticleMay 2026

Chemical maintenance for your hot tub

Proper chemical maintenance is important to ensure that your hot tub stays clean and functional. Hot tub size, environmental conditions, and spa usage all affect the amount of c...

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ArticleMay 2026

How a hot tub works

How a hot tub works The hot tub pumps water down from a filter through a system of pipework into a pump/motor which then pumps into a heating element and theninto the hot tub ...

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ArticleMay 2026

Powering up your Canadian Spa hot tub

Once the spa is properly wired and filled with water, the spa power can be turned on and Start-up chemicals added. Turn on RCD breaker. If breaker trips immediately check Neut...

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ArticleMay 2026

Swim Spa operation (St Lawrence 13 & 16’ Swim Spa UK/Europe)

START UP When your spa is first powered up, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm” button to skip P...

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ArticleMay 2026

Know your spa jets/controls (Toronto hot tub model)

HOW SPA JETS WORK Air is mixed with the water by using the air controls creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the outer face of ...

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ArticleMay 2026

Variety and placement of Jets in hot tub

The true benefits of hot water therapy comes from the dilation of blood vessels, the relaxation and well-being gained from increased circulation, and the release of endorphins. ...

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ArticleMay 2026

How long does it take to fill a Hot Tub?

The majority of portable Hot tubs are filled with a hose pipe. The time it takes to fill it with water will depend on how much water needs to be put into the spa, what size of p...

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ArticleMay 2026

How to open your hot tub cabinet

At some point through the course of your spa’s lifetime you may be required to perform some service on the internal equipment of your spa to either upgrade it or fix a problem. ...

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ArticleMay 2026

How long before my hot tub warms up

This depends on the temperature of the water from the time you start heating your hot tub and how hot you are expecting the temperature to reach. It will also depend on how pow...

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ArticleMay 2026

How to change a filter cartridge (Toronto Hot tub)

IMPORTANT: SWITCH OFF ELECTRICAL SUPPLY BY DISCONNECTING THE PLUG AT THE SOCKET OR ISOLATION SWITCH. Please contact a qualified electrician if you need assistance or contact us ...

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ArticleMay 2026

How to replace heater on a Canadian Spa Hot Tub (Toronto Model)

How to replace heater on a Canadian Spa Hot Tub (Toronto Model) TOOLS NEEDED: Drill, Phillips CH3 screwdriver, 13mm spanner head, Grips, 6mm Spanner, 3/8 Spanner. IMPORTANT: SW...

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ArticleMay 2026

How to change a pump on a Canadian Spa Hot Tub (Toronto Model)

How to change a pump on a Canadian Spa Hot Tub (Toronto Model) TOOLS NEEDED: Phillips CH3 screwdriver, 13mm spanner head, oil filter grip (available at large hardware retailers...

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ArticleMay 2026

Operating an older Canadian Spa Company hot tub

The settings on the older Canadian Spa Company hot tubs (classified by the red LED display on the topside panel) are different than the settings on our newer models, and require...

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ArticleMay 2026

Jumper removal for Balboa GS501z pack

When having your electrician install your 2012 Toronto Aurora hot tub, be sure that the appropriate action is taken for the white jumper wire running from pins J32 to J26. If yo...

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ArticleMay 2026

Relief from arthritis using a hot tub

Painful or inflamed joints cause muscles to tense in an effort to protect them. Warm water and hydrotherapy help relax the muscles and allow greater range of motion in the joi...

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ArticleMay 2026

Hot tubs – a brief history

2000 B.C. Egypt The Egyptians use baths for therapeutic purposes. The earlier forms of hot tubs are simply a caldera (a large, basinlike depression resulting fromthe explosion o...

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ArticleMay 2026

Guide to buying a new hot tub cover

Before you purchase a hot tub cover it is good to check that you are buying a quality product. The foam core One of the most important components of a hot tub cover is the fo...

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ArticleMay 2026

Getting your hot tub ready for Springtime

One of the key tasks in spa maintenance is preparing your hot tub for the spring and summer time. It is good practice to inspect your hot tub and hot tub cover for damage caus...

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ArticleMay 2026

Swim spa therapy benefits

If you are looking for therapeutic reflexology and treatments, the swim spa can give you these advantages as well. It offers great health benefits which include hydrotherapy, ...

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ArticleMay 2026

Swim spas – the swim pole training aid

The jet nozzles of the spa can be adjusted to generate high speed water streams that provide a flexible workout opportunity from easy, challenging, and very rigorous intensity...

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ArticleMay 2026

Hot Tub – Operating the air valves

Along with the diverter valves there are additional controls located on the top of the spa that perform different operations. The smaller valves are called “air venturi valves”...

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ArticleMay 2026

Finding a replacement for your hot tub’s 1.5kW heater (UK)

Our older Canadian Spa Company (UK) spa line contained some hot tubs that ran off of a 1.5kW heater (Ottawa 909SE, Toronto 848 and previous Niagara models) and after a number of...

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ArticleMay 2026

Hot tub safety

Please take proper safety precautions around the your hot tub in order to prevent accidents, especially if you have children. Safe location Do not locate your spa underneath a...

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ArticleMay 2026

Canadian Spa diagnostic messages – OH/HH

If your spa displays either OH or HH on the topside control panel the sensors in the heater have detected temperatures over 43°C (110°F) which will cause the spa to shutitself o...

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— 03 / DECIDING WHAT TO BUY

UK hot tub, swim spa & sauna advice hub

Focus on size, insulation, running cost and aftercare — not headline price. Our hub links research into the right collection for your home, budget and intended use.