Trade in your old hot tub for a new one!

Xavier Labelle

If your current hot tub has seen better days — perhaps it's losing heat, the jets aren't performing as they used to, or the shell has started to show its age — upgrading to a new model can transform your garden into a true relaxation retreat. At Canadian Spa Company, we make the transition as smooth as possible with our hot tub trade-in programme.

How the Trade-In Programme Works

When you trade in your old spa with us, you receive a discount on a brand-new Canadian Spa hot tub through canadianspacompany.co.uk. Depending on your location, the deal typically includes removal of your old spa and professional delivery and installation of your new one. We accept all makes and models of hot tubs for trade-in value against new units — all you need to do is fill out our trade-in form to get started.

Why Upgrade Your Hot Tub?

Hot tub technology has advanced significantly in recent years. Modern spas from Canadian Spa Company feature improved insulation that dramatically lowers running costs, quieter and more efficient pumps, advanced filtration systems including ozone and UV sanitation, and smart control options that let you manage temperature and jets from your phone. If your old tub is costing you more to heat each month or requires frequent repairs, a new model could actually save you money in the long run.

What to Expect During the Process

Once you submit your trade-in form, our team will assess the details and get back to you with a tailored offer. We'll arrange a convenient time to remove your old spa and deliver the new one. Our installation team will ensure everything is connected and ready to use, so you can be soaking in your new hot tub the same day.

Have questions about the trade-in process or want to discuss which model would be the best upgrade for your needs? Our team is always happy to help — simply give us a call, start a live chat, or drop us an email.

*Trade-in offers exclude ex-display models and items currently on promotion.

How it works, step by step

  1. Tell us about your old spa. Fill in the trade-in form, or call us on 01293 824094.
  2. Get an offer. We review the details and come back with a tailored offer against a new Canadian Spa hot tub.
  3. Choose your new spa. Compare models in our hot tub range, or visit the showroom.
  4. Prepare the site. Check the base suits the new spa's size and weight, and that the electrical supply is right for it.
  5. Removal and delivery. Depending on your location, we remove the old spa and deliver and install the new one.
  6. Start up. Fill, balance the water and enjoy.

Information that helps us give an accurate offer

Detail Why it helps
Make, model and age Tells us what the spa is and how it was built
Condition of the shell, cabinet and cover Cracks, faded acrylic or a waterlogged cover all matter
Whether it works Heater, pumps and controls
Photos Of the whole spa, the shell and the equipment bay
Access Gates, steps and the route from the spa to the road

Before the swap

  • Ask whether to drain the old spa before removal day. Switch it off at the isolator before draining.
  • Check your electrics. If your new spa needs a different supply from the old one, for example a 32A supply instead of a 13A plug, book a qualified electrician in good time.
  • Check the base. A new spa may be larger or heavier. Our product pages list sizes and filled weights.
  • Clear the route for both spas to come out and go in.

Is it time to upgrade?

Sign What it can mean
Energy bills creeping up Insulation or cover no longer doing its job
Frequent repairs Parts reaching the end of their life
Leaks that keep coming back Ageing plumbing
Not enough seats The household has outgrown it

Not sure? A Hot Tub Health Check will tell you whether a repair makes more sense.

Frequently asked questions

Do you accept any brand?

Yes. We accept all makes and models.

Can I trade in against an ex-display spa?

No. Trade-in offers exclude ex-display models and items already on promotion.

Can I trade in an inflatable?

Ask us with the details and we will let you know.

Choosing a hot tub?

Compare our hot tubs and swim spas, or visit our showroom near Gatwick.

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