The Muskoka

We only ship one finish: a plain white shell with a black cabinet and black cover — the standard patio-spa finish across our range. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and the multi-coloured LED mood lighting reads cleanly against the black cabinet at night.

Our flagship acrylic ranges (London SE, Erie SE, Alberta SE, Kingston SE) ship with dark brown cabinets. The Niagara is the only one with a brown cover. Muskoka and the rest of the patio spas are black across the board.

Option 1 · Free kerbside delivery to mainland UK. Kerbside on the Muskoka goes via our pallet network rather than our own flatbed — it arrives on a Luton-style van with a tail-lift, and the driver drops it at the kerb at your delivery address. We can't force the pallet company to do more than kerbside, though most drivers are pretty helpful if you're nice to them.

You'll need a wheeled furniture dolly on the day plus 2–3 able-bodied people to take the spa down the side path. At 217 kg it's not dissimilar to moving a big fridge from one house to another. Most customers hire a dolly from a builders' merchant — here's the kind of thing to look for at Brandon Hire Station. And here's a video of our Saskatoon model being moved on a dolly — similar size, shows you exactly how it's done.

Option 2 · Back Garden Install +£599. If you have the base, the electrics and the access sorted, we'll come out on our own flat-bed truck, flip the spa on its side like a built-up wardrobe onto our wheeled dolly, take it down the side path to its final spot and lower it onto the base. If your hose reaches, we'll start the fill; we assemble the accessories, walk you through how to use the spa and the chemicals, and by the time we leave the spa is heating up — you can jump in within 24 hours.

Honest recommendation for this spa: seriously consider the kerbside option. You may curse us halfway down the side path, but it really is like moving a fridge — and saving £599 is definitely worthwhile on a spa this size. Pick install if access is tight, you're short on willing helpers, or you'd simply rather not deal with the day.

Current lead times: allow 2–3 weeks for kerbside and 3–4 weeks for Back Garden Install. These are cautious estimates — we're normally faster, and we'll confirm a firm date once your order is in. Scottish Highlands quotable on request.

Your Muskoka arrives with a 50 ft² Glacier antimicrobial filter already installed and ready to go in a gated weir. The filter media is infused with silver ions — a natural antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the UV-C lamp and built-in ozone generator, it keeps water clean with minimal chemical intervention.

Replacement schedule: we recommend replacing the Glacier filter every 4–6 months, or sooner if it looks discoloured or worn.

A good trick: keep two filters on rotation, so you can pop a clean one in while you soak and rinse the used one overnight.

The Muskoka comfortably fits six adults up to about 6'2" around the 188 × 188 cm square perimeter. Each seat has proper shoulder room without the dipping-tub squeeze, and the square layout means nobody's stuck facing a wall — everyone's in conversation distance.

If everyone's 6'3"+ or you want 44+ jets with a dedicated lounger for proper hydrotherapy, the natural step up is the London SE (square 6-person with lounger, 213 × 213 cm) — but that's a full acrylic tub on 32 A hardwired, not plug-and-play. Come and sit in both at our Redhill showroom — it's the only way to know for certain.

Three groups buy the Muskoka:

Families and social hosts who want the full six-seat layout. The whole household in the tub on a Friday night, or four mates round after work — without asking two of them to sit this one out. A four-seat tub handles a couple plus kids; it doesn't handle six adults.

People who want a six-seater but don't want the full acrylic-tub project. A mainline six-seat acrylic tub (like our London SE) needs 32 A hardwired supply, a Part P electrician, a consumer-unit upgrade, a proper reinforced concrete pad and a HIAB delivery. The Muskoka plugs into a 13 A socket, sits on existing slabs or a timber deck, and arrives kerbside or by our own delivery team.

Renters, second-tub buyers, and people who might move. Because it's plug-and-play and 217 kg dry, the Muskoka comes with you. A furniture dolly and two-to-three able-bodied people can tip it on its side (73 cm tall) and take it through a standard 90 cm side gate. Most six-person tubs can't say that — they need an electrician and a proper install.

No. The Muskoka's 12-month all-in warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.

That said: an annual service is still a good idea for the long-term health of any spa. It's a recommendation we'll happily make — it's just not tied to your cover.

12 months, all-in. Parts, labour and shell — a single 12-month cover from the date of delivery, UK-wide. If something fails in normal use during that window, we replace the part and fit it, anywhere in the UK.

Why 12 months instead of the 2-year parts + 10-year shell cover on our acrylic hot tubs? Price-point, not build quality. The Muskoka isn't built to any lesser standard — but to hit the patio-spa price point, something had to give. The easy cuts were the frilly extras (retractable Bluetooth speakers, LED-backlit cascading waterfall, Aurora™ premium LED package). The harder but necessary cut was the warranty length.

It's the same 12-month warranty you'll find on our portable spas — so if you came in looking at a portable and stretched to a patio spa instead, you get a significantly better-built spa (acrylic shell, Balboa controls, Mountain Pure™ sanitation, triple-layer insulation) on the same warranty terms. The acrylic hot tub range (London SE, Erie SE, Alberta SE, Kingston SE, Niagara) sits above on the 2yr + 10yr tier.

You can extend it. Add +2 years of parts and labour cover for £500 (Patio Spa tier — the acrylic hot tubs are £850, Swim Spas £1,200). The extension is stackable — buy it twice for four extra years — and can be purchased at any point while still under warranty. See the Extended Warranty listing.

A standard outdoor 13 A socket — the kind you'd plug a strimmer or pressure washer into. The Muskoka ships with a 3 m UK plug-and-play cable fitted with an in-line RCD safety breaker as standard.

That's it. No electrician callout, no consumer-unit upgrade, no rotary isolator, no Part P certification, no waiting. If you've got a weatherproof outdoor socket within 3 m of where the spa will sit, you're ready to fill it on day one. (If you don't, an electrician can fit one in an hour or so — but it's a one-off five-minute job for them, not a spa-specific install.)

The 13 A plug-and-play format is also why this spa is portable: nothing is hard-wired in, so if you move house the spa goes with you.

A flat, level, load-bearing surface at least 188 × 188 cm. Filled with six occupants, the Muskoka loads roughly 1,500 kg onto that footprint — so the base needs to take it properly. Any of the following work:

• A 3–4″ reinforced concrete pad — the gold standard, and what we'd recommend if you're starting from scratch
• Existing patio slabs that are level, bedded properly and on a compacted sub-base
• A solid timber decking platform with joists sized for the load (check with your decker — a 1.5 tonne point load is not trivial)

What the Muskoka can't sit on: bare grass, loose gravel, paving over sand alone, or any base that flexes or settles. The single most important thing is that the base is flat, level and firm — an uneven or soft base puts uneven stress on the shell over time and will void the shell warranty.

The Muskoka sits at the lower end of six-seater running costs. Three reasons: 900 L is a modest water volume for a six-seat tub (many acrylic six-seaters carry 1,250–1,500 L), a 2 kW Balboa heater pulls less than a kettle at peak draw, and triple-layer insulation with infra-red reflection holds temperature between soaks. The winter-rated 3″→2″ hardtop cover with locking straps keeps the heat in overnight.

Real-world costs depend on your tariff, how often you soak, and how disciplined you are with the cover. A fair UK estimate for a Muskoka-sized spa in 2026 is roughly £2 a day, or £55–£65 a month, averaged across the year. Acrylic six-seaters in our range sit closer to £2–£2.50/day (£60–£75/month) because of the bigger water volume and higher-HP pumps.

Speak to the team on 01293 824 094 for a more specific estimate against your tariff.

Yes. The Muskoka is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.

As standard you get the spa with its black 3″→2″ hardtop locking winter-rated cover, Mountain Pure™ UV + ozone sanitation, installed 50 ft² Glacier antimicrobial filter, 2 kW Balboa heater and digital control panel, multi-coloured LED mood lighting, integrated aromatherapy canister, air venturi valves for per-jet pressure, the 13 A UK plug-and-play cable with in-line RCD, all manuals, and free kerbside delivery to mainland UK.

Add the Back Garden Install (+£599) and we'll also include a black plastic step and a chemical starter kit — and we'll bring the spa down the side path on our dolly, position it on the base, start the fill, and walk you through the chemicals on the day. (Cover lifter isn't part of the compact install — it's available separately if you'd like one.)

No electrical kit needed — the spa plugs straight into a standard outdoor 13 A socket.

Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Muskoka available to view for you when you arrive.