The Okanagan

We only ship one finish: a plain white shell with a black cabinet and black cover — the standard patio-spa finish across our range. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and the multi-coloured LED mood lighting reads cleanly against the black cabinet at night.

Our flagship acrylic ranges (London SE, Erie SE, Alberta SE, Kingston SE) ship with dark brown cabinets. The Niagara is the only one with a brown cover. Okanagan and the rest of the patio spas are black across the board.

Option 1 · Free kerbside delivery to mainland UK. Kerbside on the Okanagan goes via our pallet network rather than our own flatbed — it arrives on a Luton-style van with a tail-lift, and the driver drops it at the kerb at your delivery address. We can't force the pallet company to do more than kerbside, though most drivers are pretty helpful if you're nice to them.

You'll need a wheeled furniture dolly on the day plus 2–3 able-bodied people to take the spa down the side path. At 150 kg it's not dissimilar to moving a big fridge from one house to another. Most customers hire a dolly from a builders' merchant — here's the kind of thing to look for at Brandon Hire Station. And here's a video of our Saskatoon model being moved on a dolly — similar size, shows you exactly how it's done.

Option 2 · Back Garden Install +£599. If you have the base, the electrics and the access sorted, we'll come out on our own flat-bed truck, flip the spa on its side like a built-up wardrobe onto our wheeled dolly, take it down the side path to its final spot and lower it onto the base. If your hose reaches, we'll start the fill; we assemble the accessories, walk you through how to use the spa and the chemicals, and by the time we leave the spa is heating up — you can jump in within 24 hours.

Honest recommendation for this spa: seriously consider the kerbside option. You may curse us halfway down the side path, but it really is like moving a fridge — and saving £599 is definitely worthwhile on a spa this size. Pick install if access is tight, you're short on willing helpers, or you'd simply rather not deal with the day.

Current lead times: allow 2–3 weeks for kerbside and 3–4 weeks for Back Garden Install. These are cautious estimates — we're normally faster, and we'll confirm a firm date once your order is in. Scottish Highlands quotable on request.

Your Okanagan arrives with a 50 ft² Glacier antimicrobial filter already installed and ready to go in a gated weir. The filter media is infused with silver ions — a natural antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the UV-C lamp and built-in ozone generator, it keeps water clean with minimal chemical intervention.

Replacement schedule: we recommend replacing the Glacier filter every 4–6 months, or sooner if it looks discoloured or worn.

A good trick: keep two filters on rotation, so you can pop a clean one in while you soak and rinse the used one overnight.

The Okanagan comfortably fits four adults up to about 6'2" around the round 160 cm shell. The circular seating gives each person the same amount of shoulder room, and a 160 cm diameter means proper legroom into the central footwell rather than the cramped feeling of a smaller dipping tub.

If you regularly host four or more, or everyone's 6'3"+, the natural step up is the London SE (44 jets, square 6-person with a lounger) or the Vancouver UV. Come and sit in all three at our Redhill showroom — it's the only way to know for certain.

Three groups buy the Okanagan:

People whose garden has an odd-shaped gap. A 160 cm circle fits where a rectangle or square can't — a curved patio corner, a tight side return, a space cut off by a fence or a tree. If you've measured the spot and nothing else in the range will drop in, the round shell is why the Okanagan exists.

People who don't want a project. No electrician, no consumer-unit upgrade, no concrete pouring (a slabbed or decked level base is enough). Plug it in, fill from the hose, get in the same day.

Renters, second-tub buyers, and people who might move. Because it's plug-and-play and 150 kg dry — the lightest spa we make — the Okanagan genuinely comes with you. A furniture dolly and two able-bodied people can take it through a standard 90 cm side gate. Most four-person tubs can't say that — they need an electrician and a proper install.

No. The Okanagan's 12-month all-in warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.

That said: an annual service is still a good idea for the long-term health of any spa. It's a recommendation we'll happily make — it's just not tied to your cover.

12 months, all-in. Parts, labour and shell — a single 12-month cover from the date of delivery, UK-wide. If something fails in normal use during that window, we replace the part and fit it, anywhere in the UK.

Why 12 months instead of the 2-year parts + 10-year shell cover on our acrylic hot tubs? Price-point, not build quality. The Okanagan isn't built to any lesser standard — but to hit the patio-spa price point, something had to give. The easy cuts were the frilly extras (retractable Bluetooth speakers, LED-backlit cascading waterfall, Aurora™ premium LED package). The harder but necessary cut was the warranty length.

It's the same 12-month warranty you'll find on our portable spas — so if you came in looking at a portable and stretched to a patio spa instead, you get a significantly better-built spa (acrylic shell, Balboa controls, Mountain Pure™ sanitation, triple-layer insulation) on the same warranty terms. The acrylic hot tub range (London SE, Erie SE, Alberta SE, Kingston SE, Niagara) sits above on the 2yr + 10yr tier.

You can extend it. Add +2 years of parts and labour cover for £500 (Patio Spa tier — the acrylic hot tubs are £850, Swim Spas £1,200). The extension is stackable — buy it twice for four extra years — and can be purchased at any point while still under warranty. See the Extended Warranty listing.

A standard outdoor 13 A socket — the kind you'd plug a strimmer or pressure washer into. The Okanagan ships with a 3 m UK plug-and-play cable fitted with an in-line RCD safety breaker as standard.

That's it. No electrician callout, no consumer-unit upgrade, no rotary isolator, no Part P certification, no waiting. If you've got a weatherproof outdoor socket within 3 m of where the spa will sit, you're ready to fill it on day one. (If you don't, an electrician can fit one in an hour or so — but it's a one-off five-minute job for them, not a spa-specific install.)

The 13 A plug-and-play format is also why this spa is portable: nothing is hard-wired in, so if you move house the spa goes with you.

A flat, level, load-bearing surface at least 160 cm diameter. Filled, the Okanagan weighs about 850 kg (1,870 lbs) spread across that footprint — well within the load capacity of:

• Existing patio slabs (provided they're level and bedded properly)
• A solid timber decking platform with adequate joists
• A 3–4″ concrete pad (or equivalent) if you want to start from scratch — just needs to cover the spa's footprint and be roughly level

You don't need the 4″ reinforced pad you'd want under a six-seater — the loaded weight is roughly a third. The single most important thing is that the base is flat and level; an uneven base puts uneven stress on the shell over time.

The Okanagan is among the cheapest spas in our range to run. Three reasons: 700 L is a small water volume for a four-seat tub (six-seat acrylic hot tubs carry 1,250–1,500 L), a 2 kW Balboa heater pulls less than a kettle at peak draw, and triple-layer insulation with infra-red reflection holds temperature between soaks. The winter-rated 3″→2″ hardtop cover with locking straps keeps the heat in overnight.

Real-world costs depend on your tariff, how often you soak, and how disciplined you are with the cover. A fair UK estimate for an Okanagan-sized spa in 2026 is roughly £1.50–£2 a day, or £45–£60 a month, averaged across the year. Acrylic six-seaters in our range sit closer to £2–£2.50/day (£60–£75/month) because of the bigger water volume and higher-HP pumps.

Speak to the team on 01293 824 094 for a more specific estimate against your tariff.

Yes. The Okanagan is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.

As standard you get the spa with its black 3″→2″ hardtop locking winter-rated cover, Mountain Pure™ UV + ozone sanitation, installed 50 ft² Glacier antimicrobial filter, 2 kW Balboa heater and digital control panel, multi-coloured LED mood lighting, integrated aromatherapy canister, air venturi valves for per-jet pressure, the 13 A UK plug-and-play cable with in-line RCD, all manuals, and free kerbside delivery to mainland UK.

Add the Back Garden Install (+£599) and we'll also include a black plastic step and a chemical starter kit — and we'll bring the spa down the side path on our dolly, position it on the base, start the fill, and walk you through the chemicals on the day. (Cover lifter isn't part of the compact install — it's available separately if you'd like one.)

No electrical kit needed — the spa plugs straight into a standard outdoor 13 A socket.

Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Okanagan available to view for you when you arrive.