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50°11′N · 0°12′W · Redhill Showroom · Open Today
§ Six-Person Series · Lounger-Led · Dual-Pump

Toronto UV

Six seats, a full-length lounger, and serious hydrotherapy. 44 adjustable jets on two independent 5HP pumps, Mountain Pure™ UV + ozone water care — the middle step between the Winnipeg UV value six-seater and the flagship Vancouver and Niagara spas.

5.0 66 verified reviews Read all →
£7,999 £9,995 Save £1,996
Price includes VAT · Free kerbside delivery to mainland UK
Delivery & Install
Included · Kerbside
01
44 Jets WhiteWater™ delivery · 2 × 5HP pumps
02
Seats 6 Full-length lounger · therapy seat · corner nook
03
UV + Ozone Mountain Pure™ sanitation system
04
Year-Round Triple-layer insulation · winter-rated
The Finish
One specification · no options
White marbled shell · dark brown cabinet & cover

One finish, chosen deliberately. The marbled white shell hides calcium waterline so you're not wiping the tub down every week. The dark brown cabinet matches the cover and sits naturally alongside rattan garden furniture. Read the reasoning →

01 · DELIVERY Free Kerbside Mainland UK included
02 · WARRANTY 2 + 10 Years Parts & labour · no annual service needed
03 · LEAD TIME 2–4 Weeks Kerbside 2–3 wks · install 3–4 wks
44 JETS · 2 × 5HP PUMPS FULL-LENGTH LOUNGER SCULPTED THERAPY SEAT MOUNTAIN PURE UV + OZONE MICROBAN GLACIER FILTRATION WINTER-RATED BALBOA CONTROLS SINCE 1977 44 JETS · 2 × 5HP PUMPS FULL-LENGTH LOUNGER SCULPTED THERAPY SEAT MOUNTAIN PURE UV + OZONE MICROBAN GLACIER FILTRATION WINTER-RATED BALBOA CONTROLS SINCE 1977
§ 01 · THE TORONTO

A full lounger,
a deep therapy seat,
and a pair of 5HP pumps.

A roomy full-length lounger runs along one side of the tub, a finely sculpted therapy seat with a targeted jet cluster sits across from it, and a cosy corner nook rounds out the six-seat layout. The lounger is the seat most owners soak in on their own; the therapy seat is the one you head to when your back needs real attention; the corner nook is where the evening slows down.

44 adjustable hydro-massage jets on a WhiteWater™ delivery system are fed by two independent 5HP pumps — the same dual-pump setup as our flagship spas. The second pump means every seat can run at real pressure at the same time, which matters the moment more than two adults are in the tub. Oversized pipework and tailored air venturi controls let you dial the massage to the muscle.

A built-in aromatherapy canister releases your choice of soothing scents, while two slow-rise Bluetooth speakers carry the evening. Multi-coloured Aurora™ LED lighting shifts the mood: perimeter lights along the waterline, large underwater LEDs, and an LED-backlit cascading waterfall. The Toronto ships with 100 ft² of filtration and Mountain Pure™ UV + ozone water care to keep things clean without over-chlorinating.

§ 02 · Engineered In Detail

Every feature earning its place.

The Toronto sits in the middle of the range — 44 jets on two pumps, UV + ozone water care, a full-length lounger and a deep therapy seat — without jumping to the flagship price tag.

01 · HYDROTHERAPY
44jets
Dual-Pump Hydrotherapy

44 adjustable hydro-massage jets on a WhiteWater™ Jet Delivery System, powered by two independent 5HP pumps. Oversized pipework and tailored air venturi controls let every seat run at real pressure at the same time — no compromise when the tub is full.

02 · SANITATION
AO3P
Mountain Pure™ UV + Ozone

Mountain Pure™ sanitation combines ozone and UV-C to neutralise bacteria without over-chlorinating the water. The cleanest water with the fewest chemicals — kinder on skin and eyes, easier on the filters.

03 · FILTRATION
100ft²
Microban Glacier

The Toronto ships with 100 ft² of filtration — two 50 ft² Microban Glacier cartridges installed. Microban-infused media inhibits bacterial growth on the filter itself for the life of the cartridge, and water is filtered before reaching critical components to reduce the risk of damage.

04 · LIGHTING
colours
Aurora™ LED System

Full multi-zone control: perimeter waterline lights, large underwater LEDs, and an LED-backlit cascading waterfall. Shift the mood from soak to swim to sleep with the touch of a button.

05 · HEAT RETENTION
3kW
Balboa Smart Heating

3kW Balboa heater with smart sensors — shuts off within half a degree of your target. Triple-layer insulation with infra-red reflection and thermal transfer blocks on shell, cabinet and base.

06 · CONTROLS
BP
Balboa BP Controls

An extra-large overlay pad adjusts jets, pumps and temperature with a single touch. Reliable, responsive, and easy to use wet-handed — the control system trusted across the spa industry for decades.

07 · AUDIO
2×
Bluetooth Speakers

Two slow-rise waterproof retractable speakers with built-in high-fidelity amplifiers deliver clear acoustics at volume — pair your phone from anywhere in the garden.

08 · ENERGY
72hr
ThermalSprings™

Our Heat Reclamation System prevents heat loss and recycles sanitised water. High-density closed-cell foam in the shell captures motor waste heat — warming the water, not the outside air.

§ 03 · The Finish

Why we only
do one colour.

Most hot tub brands offer four or five shell colours. We offer one — a white shell with an understated marbling through it, paired with a dark brown cabinet that matches the cover. It isn't a compromise. It's the answer we arrived at after years of watching owners live with their spas.

01

No weekly wipe-down.

Calcium builds up at the waterline on every hot tub — that's just hot water chemistry. On dark shells, you see it. You end up wiping the tub down on a regular basis to keep it looking respectable. On our marbled white, the calcium is still there, but it disappears into the finish. Most people buy a hot tub to take away their stress, not to give themselves a part-time job wiping it down. That's the main reason we landed on white.

02

The lighting comes alive at night.

The Aurora™ LED package — perimeter lights, large underwater LEDs, and the LED-backlit cascading waterfall — was designed to wash colour across the shell. A white marbled interior picks up and carries every hue. On a dark shell, the lights just sit there. On this one, they paint the whole tub.

03

Built to sit with garden furniture.

The dark brown cabinet is colour-matched to the cover, and the pairing is designed to sit naturally alongside rattan — the most common garden furniture choice in a British back garden. It's not trying to be a feature. It's trying to blend in.

§ 04 · Seating Layout

Six seats.
Three positions.

Every seat in the Toronto has been placed with the body in mind — where your armrests naturally fall, how deep you sit, and which muscle group meets which jet cluster.

  • 01 / FULL-LENGTH LOUNGER
    Full-Length Lounger

    A contoured lounger stretches the full width of one side — calves, thighs, lumbar and shoulders in a single seat. Jet clusters fire along the spine and into the calves for the deepest, longest massage in the spa. The seat you settle into on the nights you need to properly switch off.

  • 02 / SCULPTED THERAPY SEAT
    Sculpted Therapy Seat

    A deep, finely sculpted upright opposite the lounger. Back, shoulder and neck jets are positioned for focused therapy — the seat for a stiff neck after a long day at a desk or a heavy session in the gym.

  • 03 / CORNER NOOK
    Cosy Corner Nook

    A tucked-in corner position for a quieter soak — chest-high, feet up on the footwell, less jet action and more just sitting in warm water. The spot everyone ends up in at the end of the night.

— A note on fit

The Toronto seats six adults comfortably — but like any 213 × 213 cm spa, it soaks four or five most nights, with the sixth seat useful when friends come over. If you want the maximum physical depth of soak for a tall frame, take a look at the Vancouver UV (227 × 227 cm, twin no-float loungers). Not sure which way to go? Book a showroom visit and sit in both.

What's in the box.

  • Toronto UV hot tub (213 × 213 × 82 cm · 2 × 5HP pumps · 44 jets)
  • Hardtop locking insulating cover (5″ to 3″ tapered)
  • Ozone sanitisation system
  • UV-C sanitisation system
  • 2 × 50 ft² Microban Glacier filters (installed · 100 ft² total)
  • Aurora™ LED mood lighting system
  • Bluetooth audio system with 2 speakers
  • Aromatherapy canister
  • Balboa digital control panel
  • Kerbside delivery to mainland UK
Added with installation package or available separately
  • Top-mount cover lifter
  • Black plastic step
  • Chemical starter kit
§ 05 · Technical Specification

The full numbers.

Nothing approximate. These are the figures our engineers work from.

01 Dimensions & Capacity

Size
213 × 213 × 82 cm (84″ × 84″ × 32″)
Seating
6 adults · full-length lounger + sculpted therapy seat + corner nook
Water capacity
1,000 litres
Dry weight
380 kg (838 lbs)
Filled weight
1,380 kg (3,042 lbs)
Shell material
Acrylic
Cabinet
Maintenance-free · dark brown

02 Power & Hydrotherapy

Jets
44 adjustable hydro-massage jets
Pump
2 × 5 HP WhiteWater™
Heater
3 kW Balboa with smart sensors
Controls
Advanced digital control panel
Air controls
Venturi valves for jet pressure
Electrics
230 V · 32 A RCD breaker (not supplied)

03 Water Care & Sanitation

Sanitation
Mountain Pure™ · UV-C + ozone
Filters (installed)
2 × 50 ft² Microban Glacier cartridges
Total filtration
100 ft²
Antimicrobial agent
Microban · lifetime of filter
Filter housing
Gated weir · threaded cartridges
Filter replacement
Every 4–6 months recommended
Aromatherapy
Built-in canister system

04 Comfort & Finish

Lighting
Aurora™ Premium LED · multi-zone
Lighting detail
Perimeter · underwater · waterfall
Audio
2 × slow-rise Bluetooth speakers
Waterfall
LED-backlit cascading
Insulation
Triple-layer · IR reflection · thermal blocks
Cover
Hardtop · 5″ to 3″ tapered · locking straps
Warranty · standard
2 years parts & labour · UK-wide
Warranty · shell
10 years against water loss
Warranty · extendable
+2 years for £850 · stackable
§ 06 · The Warranty

Two years standard.
Anywhere in the UK.

The thing most brands don't tell you: many hot tub warranties require a paid annual service from the manufacturer to stay active. Miss one, warranty voided. We don't work that way.

Standard · Included
2 Years Parts & Labour
  • Shell structure, pumps, heater, and control system
  • Labour to fit replacement parts included
  • UK-wide coverage from our Surrey base
  • No annual service required to keep active
Shell · Structural
10 Years Water Loss
  • Structural protection against water loss through the shell
  • Covers the core integrity of the acrylic body
  • Runs separately from the standard 2-year cover
  • Included as standard — no additional cost
Optional · Extend
+2 Years · £850
  • Covers electronic components and labour to fit
  • Purchasable at any point while still under warranty
  • Stackable — buy it twice for four extra years
  • Different tiers: £500 Patio Spas · £1,200 Swim Spas
Add Extended Cover →
— A note on service: An annual service is a good idea for the longevity of any hot tub. With us, it's a recommendation, not a warranty condition.
§ 07 · Customer Reviews

What Toronto owners
actually say.

5.0
★★★★★
66 verified reviews

Reviews published verbatim from verified Toronto owners. Names as submitted by the customer. We don't edit, curate, or hide reviews — including the ones where things went sideways and we had to step in. 64 reviews are shown below; two further short ones ("Excellent purchase and service" by Paulza and "Lasts for ever!" by Chatlie, 17 years and still going) are recorded in the page schema.

★★★★★
— Verified owner

"Best product I have bought in years."

I am a tough customer to please but these guys went out of their way to help and explain every detail prior to purchase and were very careful to ensure every detail. When the product arrived, the delivery team could not do enough for us. They explained everything and put it together quickly. The product is very robust and high quality. You can see why it is Canadian with it's massive easily removed insulating cover and brilliant childproof safety locking system. The actual spa will blow you away. It's numerous led lighting effects change the colour and mood from crazy strobe to mellow blue and many in between. There is even a waterfall! Best of all it has pop up illuminated speakers which slowly rise up from the corners and really are a genius touch. Just set your iPod volume level, pop it in the special waterproof dock, decide on a mood colour, jump in and chill out. Each of the jets is adjustable and most can be shut off or directed where you want, allowing more or less power where you prefer. Hardest part is knowing at some point I have to get out, they even make that easy with a convenient step system. Thank you Canadian Spa Co this is the best product I have bought in years. Quality product and the best customer service if only all companies were like this!

Verified owner Tough customer · won over
★★★★★
— Verified owner

"Proficient beyond belief."

Thank you to a very professional company. A very comprehensive demonstration settled our minds 100% on the Toronto Aurora beating all the competition at a very reasonable price, too. Canada Spa proved to be proficient beyond belief and delivered our tub with amazing efficiency. Within a few days we have road tested the spa with several friends and it performed beautifully. We would highly recommend Canada SPA and the Toronto tub. It is well loaded with features and is exactly what you expect from a highly specialised company. The aftercare and post sales has been excellent and hopefully will set us up for many years of enjoyment.

Mark Day Compared Toronto against competition
★★★★★
— Verified owner

"Great 5★ experience from start to finish."

After initially buying a blow up hot tub (with water jets) and finding that it helped immensely with my shoulder injuries, we decided to invest in a real one after much research — it is definitely a minefield out there; horror stories of broken leaking tubs, bad customer service etc. etc. Well I can honestly say our experience with Canadian Spa was second to none. Even well before purchase, everyone at Canadian spa were so helpful, both by phone and email. Everything I asked was answered in detail including where the parts and tubs are manufactured and noise levels as we did not want to annoy our neighbours. Xavier especially helped me so much in the beginning and provided all the information I could ask for. All this provided confidence that I was dealing with the right company and I am fussy.

Now regarding delivery. There was no easy access to the rear garden so after several emails with Tony, sending some pictures, I was told it would need a Hiab to lift the tub over a neighbours garden or my garage. Initially I was trying to sort a Hiab in my locality, but due to issues sourcing this, Tony went out of his way arranged for their specialist delivery agent, Gary, to deliver the Spa using his Hiab. On delivery day, it was decided the best way to get the Spa into the garden was over the garage. Again Gary filled me with confidence that he knew exactly what he was doing and slotted the tub easily into the garden and directly into the correct location. Connection was a breeze and Gary explained how everything worked, including the water treatment processes.

I did have time to try the audio with my phone, which sounds great and unexpectedly now seems to come with a USB socket for power and a Bluetooth connection. I suggest anyone purchasing a Toronto Spa or any Spa remembers to buy a complete chemical kit (I purchased the deluxe kit), some filter cleaning solution and a spare set of filters as this will make maintenance much easier. So, many thanks to Xavier, Tony, Adam, and Gary, and anyone else I missed who took my phone calls from Canadian Spa. Great service and a great product!

Verified owner Bought for shoulder injury · Hiab delivery
★★★★★
— Verified owner

"Product is great, so relaxing."

We brought this hot tub as we previously had a hot tub and wanted to upgrade to this Canadian spa. It's is so relaxing all works perfectly speaker so great and can be moved to face either inwards or outwards. Lights are great with lots different function and very easy to understand. Delivery drivers very helpful and even delivered through our gate into the garden. The staff were so helpful and informative on which product to purchase to our needs and requirements.

Whizbit Rogers Upgraded from previous hot tub
★★★★★
— Verified owner

"Cheerful professionalism and efficiency."

Just had our Canadian Spa hot-tub delivered and installed by Gary. It took a while and had to be manoeuvred on the sledge, instead of trolley, because of roof height and access. Gary remained cheerful and efficient throughout the whole process despite the difficulties. The hot tub looks fabulous and can't wait to get in it! We would highly recommend Tony of Canadian Spa and Gary for their cheerful professionalism and efficiency.

Mr Rubble Tricky access · sledge install
★★★★★
— Verified owner

"Such excellent service in this country — well done."

I have had my Toronto now for a couple of weeks and am thoroughly enjoying it! Although I have used friends' spas in the past this is the first one of my own and what a great experience! Of course the tub is great and certainly lives up to my expectations; the quality is plain to see. However, more than this has been the fantastic support and after-sales service that I have received from the folk at Canadian Spa Company.

As a first-time owner there have been quite a few questions that I have had regarding care and use of the spa. Each time that I have phoned the folk at CSC (and I have spoken to 3 different people so it isn't just that I got lucky with one particularly good fellow) I have received excellent service. The advice and helpfulness is friendly, they give you as much time as you need, and their obvious expertise assures you in every way. I have rarely (if ever) received such excellent service in this country — well done Canadian Spa Company. There are no downsides to this company, their service or their products — I wholeheartedly recommend them.

J. Hewitt First-time owner · 3 calls to support
★★★★★
— Verified owner

"The lads were terrific."

The lads from Canadian Spa arrived at about 19:30 last night and unloaded the spa and put it in position in the garden. They stayed the night and we connected it this morning and got it working. We have used it this afternoon — although not at 38 °C, we are really impressed with the quality and the lads were terrific. Thanks for everything.

Mick & Pat Late-evening install · stayed overnight
★★★★★
— Verified owner

"Brilliant — if any friends fancy one, we'll push them your way."

Just thought I would send you a wee review to express our thanks at the service we received from your company on our recent purchase of a Toronto Hot Tub. From the first live chat where you guided us in the right direction to the cheapest place to buy it, thus enabling us to save major £££, to explaining the delivery service — the whole experience was excellent.

The installation guy Matt was really good and knew his stuff and couldn't do enough for us. Was peace of mind when he phoned a couple of times to make sure of delivery timing and that we had everything in place. Very professional and explained everything thoroughly before he left. As for the hot tub… brilliant. Thanks again. If any of our friends fancy one we will be pushing them in your direction.

Alan Live-chat guided · Matt the installer
★★★★★
— Verified owner

"After searching for a year, the ideal spa."

After searching for a hot tub for over a year we have purchased the ideal spa from yourselves and the unbelievable service we experienced was second to none — there was no pushy salesman and no falseness, just the bare facts and truth.

The fitters were very accommodating when installing the hot tub and a credit to the company; they explained the set-up in great detail and we have had no issues operating our hot tub since. We have spent the last 2 days making the most of it — a thoroughly exhilarating experience and a great place to bring the family together to socialise.

From start to finish the service has been undoubtedly the best and the quality of the product is fantastic.

Jo and Gordon Year-long search · ideal spa
★★★★★
— Verified owner

"A pat on the back for the delivery team."

Verified owner Delivery team · first class
★★★★★
— Verified owner

"Craned over the house — chilled-out customer."

I have desired owning a hot tub since using one whilst on holiday in New Zealand, and I'm delighted at long last to have taken delivery of one. From the first contact with CSC I was impressed with their efficient and friendly manner.

After purchasing mine from the store, and seeing it craned over my house, we were totally satisfied with Gary our installer. He organised everything and explained the workings of the spa clearly. He has also been on hand to answer queries we had.

They have been a delightful company to deal with and I would recommend them to my friends and family who are now enjoying my hot tub whenever they are given the chance. Thank you from one very satisfied, happy and totally chilled-out customer.

Verified owner Craned over the house · Gary installer
★★★★★
— Verified owner

"Visited just about every hot tub company — right decision."

After visiting just about every hot tub company out there, I decided to purchase your Toronto spa. I am writing to tell you that I'm so glad I made the right decision. The tub is great value and so far every person I have dealt with in your company has been polite, professional, knowledgeable and sorted my queries extremely quickly.

It is a rarity to find companies that back up their products with great aftercare. Please pass my thanks to Xavier who helped with my installation & chemical advice, and Adam the Service Manager for sorting out a speaker issue within a couple of days.

Verified owner Shopped around · Xavier & Adam helped
★★★★★
— Verified owner

"Delivery well before the date — VERY pleased."

We have been extremely satisfied with all aspects of this purchase. Right after placing this order a representative of Canadian Spa Company contacted us to confirm the details of our order and answer any questions we had. Delivery of the product occurred well before the date that was originally indicated and the spa was in perfect condition.

Now that the spa is set up and working, we are extremely impressed with its quality. The jets are powerful and therapeutic, and the spa is very well built. We are VERY pleased with our purchase.

Verified owner Early delivery · powerful jets
★★★★★
— Verified owner

"30 minutes a night — guaranteed a good night's sleep."

The Toronto 6-seater hot tub from Canadian Spa Company has been a perfect investment to my well-being and for entertainment purposes at weekends. Every night I spend about 30 minutes in my new hot tub relaxing and unwinding and to be honest I am guaranteed a good night's sleep every time, regardless of the day's pressures.

If you are thinking about getting a hot tub then look no further. Xavier from Canadian Spa Company is very knowledgeable and incredibly helpful in answering your questions. I couldn't fault them and I will definitely be using them again when I decide to upgrade my spa in a few years.

Verified owner 30 min/night · sleep aid
★★★★★
— Verified owner

"Literally changing our lives."

I just wanted to take a little time and express my appreciation at the service that we have received since we decided to get a hot tub. We have a very good friend who works for the company and due to his honest advice we went for a Toronto Hot Tub.

Without sounding overboard, it is literally changing our lives — my wife suffers with a Vitamin D deficiency and needs more UV. We decided that this was the best way of getting her outside whilst keeping her warm at the same time. Even though we have only had it for a few weeks and the weather hasn't been great, the difference is noticeable already. Bring on next summer to see exactly what benefits it brings. I can't recommend this product or the company enough.

Paul Wife's Vitamin D recovery
★★★★★
— Verified owner

"Sitting in it when it's snowing — kids and their friends love it."

Verified owner Warehouse visit · year of use
★★★★★
— Verified owner

"One of the best investments we have ever made."

We are really enjoying our Toronto hot tub purchased from Canadian Spa. After months and months of looking at different makes and models we are so glad we chose the Toronto. Xavier could not have been more helpful in assisting with our questions, which he patiently took the time to answer before we decided to purchase.

On installation day the guys were absolutely brilliant and even timed their journey to be on site just before the crane company were to arrive to crane the tub in over the side wall into the garden. This manoeuvre was absolutely perfect and encountered not one problem with the installation. All very smooth and easy.

This is one of the best investments we have ever made and is a lifestyle choice. Brilliant service and job.

Stephen Goodacre Crane install · over the side wall
★★★★★
— Verified owner

"Great with a capital G — 10 out of 10."

It's one of the best bits of garden stuff we have. From offering to installing was such an easy process. When we thought we needed advice we rang and the response was phenomenal. We use it all the time and our 5 grandchildren think it's great with a capital G. It stays clean with the minimal of effort and the running costs are minimal. 10 out of 10 to you guys.

Verified owner 5 grandchildren · low maintenance
★★★★★
— Verified owner

"We use it every other day."

Verified owner Family of four · used every other day
★★★★★
— Verified owner

"After stressing at work — or with a bottle of Champers."

Colin Built-in music system
★★★★★
— Verified owner

"Seamless install — chemicals are expensive though."

Gareth Bearman Honest · flagged chemical costs
★★★★★
— Verified owner

"Best value for money I found throughout the country."

The spa has been delightful and the best value for money that I have found throughout the country. Installation was very easy and uncomplicated and it has given myself and my family and friends hours of fun.

One problem was that one of the speakers broke and this was repaired within 48 hours (can't fault the service); also the 24-hour phone service was fantastic especially in the early days. I have been delighted with the product and hope to have many years more.

Shaun Kalies Speaker repair in 48 hours
★★★★★
— Verified owner

"Especially nice in the colder months."

We purchased a hot tub from Canadian Spa in mid-2013 and it's been a great investment for the family (and friends obviously). It's especially nice to sit out there during the colder months, taking in the weather whilst being kept warm. This is a great quality product, feels very solid and well built.

The quality of the unit is matched by the high levels of service provided by the team at Canadian Spa. We had looked at a variety of different hot tubs before making a purchase and are glad we chose Canadian Spa for a great value product. If you're looking for a quality hot tub at a competitive price all backed up with great service then look no further.

Verified owner Bought 2013 · still going
★★★★★
— Verified owner

"30 minutes in the tub after working in the garden."

The hot tub is great. There's nothing better than 30 minutes in the tub after spending all day working in the garden. I think that most of our friends have had a go in it as well.

Canadian Spa were very good from the beginning — we visited the store in Redhill knowing very little about hot tubs, but Xavier did a good job explaining the various models. It was delivered on the day we requested and it's been a great success. My wife has this idea of sitting in it with the snow falling all around, but last winter was just too mild.

Verified owner Redhill showroom · Xavier explained the range
★★★★★
— Verified owner

"Gazing up at the stars — New Year's Eve in the tub."

We are very happy with our Canadian Spa Toronto hot tub. The delivery team were superb and very helpful in setting it up and ensuring we knew how to operate everything before they left, and having the starter pack of chemicals was a great help.

We have used it a great deal and it has been very reliable. There is nothing quite like being in the tub on a summer evening with the music playing through the speakers, just gazing up at the stars. We also enjoy using it through the winter, even on New Year's Eve watching all the local fireworks going off.

Martin Summer stars · winter fireworks
★★★★★
— Verified owner

"Helps us sleep better — but headrests perish quickly."

My family and I absolutely love our Toronto hot tub, we use it all year round. My children tend to use it mostly during the day and often after they have finished school. My wife and I use it in the evening and find it a great relaxer and use it 2–3 times a week. We find it helps us unwind and is great for giving your muscles a gentle massage at the end of a busy day at work.

We've also found that we seem to sleep better after spending time in the hot tub. The only disappointing thing we found is the headrests — they have fallen apart and no longer stay in place; the material seems to perish quite quickly and we're on our second set, and they are quite expensive to replace. Having said that I would still recommend a Canadian Spa Toronto hot tub — a great relaxer and enjoyable for all the family.

Nigel Thompson Honest · headrest wear flagged
★★★★★
— Verified owner

"Tremendously pleased — 10/10."

We used the spa throughout the fall and winter months and it has been a centrepiece for entertaining guests. We spent many nights over the winter enjoying the snowfall in the warmth and comfort of our Toronto spa.

Canadian Spa customer service has been good from day one. They were available to answer my questions as well as my electrician's. They spoke directly with him and aided with the power installation, which was helpful since I am not even close to an electrical expert. The delivery was a bit tricky but the driver was willing to move the tub into my back yard (even though he only needed to deliver kerbside).

Cleaning the tub was much easier than anticipated due to the handy drain control valve. Overall I am tremendously pleased. If I were to offer any constructive feedback: the aromatherapy reservoir didn't really work the way we'd thought and very little scent was picked up; and the control panel takes some getting used to. Those things are small however — my wife and I enjoy the tub very much and hope it continues to perform just as well as it did in these first 9 months. 10/10.

Dave Snowfall sessions · electrician-friendly support
★★★★★
— Verified owner

"We looked at Caldera and Sundance — chose Canadian Spa."

We have had our Canadian Spa for almost a year and have enjoyed using it throughout the year. When initially considering purchasing a spa my wife and I were a little unsure as to whether we would use it enough to warrant the investment — we actually use it between 2–5 times per week and love every minute of it.

We were also unsure about the maintenance aspects, especially using chemicals to maintain water balance. The literature available from Canadian Spas is really easy to follow and we have had no issues maintaining our spa.

We looked at a number of other spa providers such as Caldera and Sundance before a neighbour recommended Canadian Spas to us. We looked at the specification, prices and customer feedback and our mind was made up. Speaking with Canadian Spa over the telephone to talk through the ordering and installation process was a pleasant experience — the size of the company affords intimacy and customer care other providers are not able to do.

The delivery date was set up and met without incident. The advice surrounding the base and electrical supply was spot on and we had the spa up and running the same day. The running costs of the spa have been as expected with regards to electricity and consumables and we believe it is worth the investment. To find a similar spa with a cover, steps, speakers, fountain and great jets you would pay a lot more money.

Andy Draper Compared Caldera & Sundance · chose CSC
★★★★★
— Verified owner

"By far the most pleasant and helpful company I spoke to."

I bought our Toronto hot tub 12 months ago and have used it at least 3 to 4 times a week since having it. The service we received from Canadian Spa Company was second to none, from beginning to end — they were professional and helpful throughout.

The delivery boys were fantastic — they were helpful, pleasant and accommodating and demonstrated how everything worked before leaving. If you are looking for a top-quality hot tub and professional service then look no further than Canadian Spa. I shopped around for 3 months before purchasing ours and they were by far the most pleasant and helpful company I spoke to. 5 stars.

The Hopkins Family · Wales 3 months of shopping · CSC won
★★★★★
— Verified owner

"Standing in the rain answering my questions."

The delivery of the spa was done in torrential rain, but the installation guys were extremely professional and showed me everything from how to fill the tub up to the chemicals I would need to use. They were happy to stand in the rain and answer any questions I had.

Since then the spa has worked perfectly and is a great hit for family and friends. I am glad that I went for the Toronto to take advantage of the speakers, lights and waterfall. I wouldn't hesitate to recommend CSC to anyone and am so glad I made the investment when I did.

Richard · Banbury Rain-day delivery · install team unfazed
★★★★★
— Verified owner

"Installed it myself — really glad we didn't put a cover over it."

The Toronto Spa we got is brilliant — the kids are in it more than us. Me and my wife use it a lot too. I installed it myself and just got it professionally connected to the mains. We were unsure at first whether to put a cover or canopy over it but really glad we didn't, as you don't need to and it's much more fun in the open.

If I had to say one negative, it is that I wish it was a slight bit deeper, but I've got used to it now and couldn't be without it. Canadian Spa as a company have been great and really helpful when I've needed advice.

Tim Painter Self-installed · skipped the canopy
★★★★★
— Verified owner

"Engineer came to my home and replaced it within 48 hours."

I am extremely happy with my hot tub, purchased from Canadian Spa. We use it all the time — more than we thought. It is so relaxing for adults and the children absolutely love it.

The service that I have received from your company has been excellent. I had a problem with one of the speakers and an engineer came to my home and replaced it within 48 hours. Unbelievable service. I would most definitely recommend your company.

Karen Mason 48-hour speaker repair · home visit
★★★★★
— Verified owner

"Each night before bedtime — catching up on the day."

We are indeed enjoying the tub very much. My husband and I climb in each night before bedtime and use it to relax, catch up on the day and enjoy the nightscape. We have found it very easy to take care of — the operating costs were what we had expected, although the set-up and installation costs (electrical, preparing the pad, moving the tub into place) were considerably more costly than we had budgeted.

That being said, overall, it is still very good value for the money we have spent. Your staff was also very helpful during the purchase and delivery process. We have recommended your product to several friends and neighbours as well.

Valerie & Jeff Nightly use · honest on install cost
★★★★★
— Verified owner

"Having recently beaten cancer — helped with my recuperation."

We've had our Canadian Spa a year now and it is the best purchase we ever made. As a family we absolutely love it and it brings us closer together where we can talk and catch up away from the noise of the world. A great place to unwind and take one's stresses away.

Having recently beaten cancer I can honestly say that having our spa has helped with my recuperation. We've never had a problem with our spa and if the delivery was anything to go by then we know we can rely on Canadian Spa to deal with any issues kindly and professionally without any problems whatsoever.

Carolyn · Ashbourne Recovery from cancer · family centrepiece
★★★★★
— Verified owner

"Also bought a sauna."

Nick Bought the sauna too
★★★★★
— Verified owner

"10 out of 10."

We are more than happy with our Toronto Canadian Spa. We use it virtually every weekend, as well as our teenage kids and their friends using it during the week. It has been easy to keep clean other than some grit which sits on the bottom, but we have managed to get that out with a net.

The online instructions and details have also been extremely helpful, as well as your staff who I called a couple of times when we first had the spa. Delivery went very well and I would give the product 10 out of 10.

Nikki Pearson Teen-friendly · weekend regular
★★★★★
— Verified owner

"Encourages teenage children to actually talk to us."

We purchased our hot tub after looking and reviewing a number of companies and models. Having compared the price of the Canadian Toronto Spa to a number of other manufacturers, we were surprised at how competitive the price was and thought that it may be because the quality of the spa would be lower.

Having visited a number of showrooms and then seeing the Toronto in our local store, we were amazed that its build quality and features were so good at such a good price. We decided to buy the Canadian Toronto and have been super pleased ever since.

After 12 months it still looks and operates as good as new and when we have a family hot-tub night, it actually gets the family away from the TV and encourages our teenage children to actually talk to us and tell us about their week. We would not change it for any other make or model.

Tim Family hot-tub night · teens chat
★★★★★
— Verified owner

"A very nice experience."

James Minor issues fixed fast
★★★★★
— Verified owner

"Family of 5 — plenty of room."

Would like to say a big thank you to Canadian Spa for the whole service and package they have provided me and my family since purchasing the spa. I would highly recommend the Toronto spa to any family — it is a place where we all sit and relax and spend quality time together. We are a family of 5 and there is plenty of room for us.

It is built to a high standard with fantastic extras such as LED lights and the quality sound system. The after-sales service has been fantastic as I have had a couple of issues which have been sorted straight away and spare parts replaced without question.

Scott Darley Family of 5 · plenty of room
★★★★★
— Verified owner

"Delivered earlier than expected — even with a cold winter."

We have had our tub for close to a year now and we couldn't be happier. From the day I ordered the Toronto tub, Canadian Spa Company was a pleasure to deal with. Tub was delivered to my door earlier than the expected date, installation and set-up was a breeze and we have had no problems with the tub whatsoever, even with a cold winter.

Verified owner Cold-winter operation · early delivery
★★★★★
— Verified owner

"Through our neighbours' garden over various obstacles."

I can honestly say it is one of the best large purchases we have ever made. We have found we use it regularly and it is an extremely relaxing experience after a hard day's work. We found Canadian Spa to be an extremely professional company, from organising collection and delivery through to commissioning the hot tub exactly where we wanted it.

Regular communication during the day of delivery updating on the time they were going to arrive. The delivery itself was complex, including going through our neighbours' garden over various obstacles without any complaint whatsoever and more importantly without breaking anything. The delivery team were well organised, well equipped and extremely courteous.

Once the spa was installed they explained clearly how to administer the chemicals and how to programme and use the spa, including advice on temperatures for seasons. Before leaving our home they took away all packaging and assisted putting fences back together along the route.

Damian Craker Complex access · neighbours' garden
★★★★★
— Verified owner

"Compared to the reliability and spend of a small car."

I would like to commend you on pre-delivery and post-sale — I have to say your service has been second to none. Buying a spa is a big investment and finding the right one is essential, it's almost compared to the reliability and spend of a small car.

Overall regarding the spa, the size, capability, looks, ease of use and general upkeep was the reason for our purchase. From the minute the spa was delivered and installed the team gave us the reassurance of our purchase and post-sale warranty cover. Even when contacting your company regarding any problems we were listened to, and you easily dealt with an agreed outcome — concluded on the phone. The only issues we have endured are replacement head cushions and speaker replacements. Otherwise it has been a moment-of-truth experience and customer satisfaction was paramount. Likely to recommend 10/10.

Mark Smith Big-purchase confidence · 10/10 NPS
★★★★★
— Verified owner

"It is spacious and can comfortably accommodate five people."

I purchased a Toronto Hot Tub from Canadian Spa Company last year and have nothing but positive things to say about it. The customer service was second to none. Any problems or queries that I had were dealt with politely and efficiently — nothing was too much trouble.

When the hot tub arrived it was as expected and I received a follow-up call to ensure that I was happy with the delivery. I was offered a number of reduced items such as chemicals, steps and covers which I decided to purchase, and have been pleased with them all.

The performance of the spa is fantastic. It is spacious and can comfortably accommodate five people. The jets are more than powerful enough and can be adjusted to suit individual needs. The waterfall and lights are a particularly pleasing touch. My family love to relax in the spa at least once a week, which is probably the only time that we sit and talk to one another.

Mr. James · Barnstaple Spacious · jets adjustable
★★★★★
— Verified owner

"Wife was not keen — now she loves it."

This was the best investment we made in our garden. My wife was not keen on it but now she loves it. Funnily enough we used it much more in winters than in summers. Your customer support line is good. They are never keen on selling things and happy to provide good advice.

Nitin Convinced the doubter · used more in winter
★★★★★
— Verified owner

"Has done wonders for my back pain."

David Turner Back-pain relief · easy chemistry
★★★★★
— Verified owner

"Wonderful full moons and shooting stars over the past nine months."

Mr. Monelle · Dorset Daily use · full moons and stars
★★★★★
— Verified owner

"After 9 months I had a problem — replacement spa arrived."

I purchased my Canadian Spa Toronto model after discussing your products at length with a very pleasant man in your company called Xavier. With regards to after-sales service he assured me that if anything went wrong with the spa a service engineer would come out as soon as possible, and if he thought that the spa warranted changing then it would be without question.

After around 9 months I had a problem and sure enough, after calling your service department, an engineer was sent to take a look. He arrived the following day and decided that the spa should be replaced. A few days later my replacement spa arrived and was swiftly fitted and commissioned by a gentleman called Gary Wardle, who may I add is a credit to your company — diligent, polite and very knowledgeable.

As for the spa itself, I love it. As I have quite a lot of disabilities it has changed my life and I don't know how I managed without a hot tub to soak away some of my pain. All of the family and my grandchildren absolutely adore it as well — Grandad's house is very popular now.

Ian Reeve Replacement spa under warranty · Gary Wardle
★★★★★
— Verified owner

"From contacting the company to engineer fix — just 3 days."

We purchased the Toronto hot tub from Canadian Spa Company in November 2013 after much research. The price was favourable for the specification, and delivery and installation was included to the Isle of Wight with just the cost of the ferry to pay.

We are using the hot tub on a near-daily basis and find that the temperature set is always correct, and water chemical balance easy to control once the basics are mastered and filters cleaned regularly. We find that we need to change the water every 2 months — easy to drain and clean.

The true test of Canadian Spa Company came when we noticed a leak had occurred from one of the jets. From contacting the company to the service engineer attending and rectifying the fault was just 3 days — impressive as we are on the Isle of Wight.

M Johnson Isle of Wight · 3-day jet repair
★★★★★
— Verified owner

"Installed within our decking — the perfect finishing touch."

After noticing a Canadian Spa Company Toronto hot tub in our local store I'm pleased to say it was a worthwhile purchase. We have installed our hot tub within our decking and have found the addition of the Toronto hot tub into our garden the perfect finishing touch. The build quality is excellent and once installed into the sunken area looks fantastic.

Once you have mastered the controls and chemical balances there is no better way than spending an evening under the stars in 38 °C water, with mood lighting and relaxing music playing from the speakers. The ongoing cost of maintaining the hot tub is minimal and the additional cost is certainly worthwhile for the hours of fun and relaxation.

Lee Marples Sunken decking install · stargazing
★★★★★
— Verified owner

"Manoeuvred over a wall and under a telephone wire."

The guys that delivered the spa were very good — they managed to manoeuvre the spa over a wall and under a telephone wire which could have caused problems. They positioned the spa where I wanted, fitted the cover, filled it and explained how it worked (they worked late into the night).

Using the spa is quite simple — the controls are easy to use, however it would have been better if you could set the filter and heating times independently. The seating in general is quite comfortable apart from the lounger, which is fine for my partner but I find a little uncomfortable. The only downside is that you have to use the diverter valve to have jets on both sides of the tub and as a consequence you get a reduced flow.

With hindsight I would have bought a tub which did not have the diverter valve but had another pump for the jets on the other side. Overall we are pleased with the Toronto spa and should the need arise we would buy another Canadian Spa.

Neil Cliff Tricky access · honest on diverter
★★★★★
— Verified owner

"Really refreshing to get this level of service."

The quality of the hot tub is brilliant and we are really enjoying it. I also want to say a massive thank you for all the help and excellent customer service I have received from you and everyone at Canadian Spa Company. Tony and all the delivery men were very polite and helpful and did an excellent job.

I cannot fault the overall customer service I have received from Canadian Spa Company — it is really refreshing to get this level of service, and I will certainly have no hesitation in recommending your company to all my friends.

Greg Walker Tony · refreshing level of service
★★★★★
— Verified owner

"I wouldn't be without it."

I purchased my Canadian Spa hot tub last year after saving up for a few years. I have not been disappointed. It is the best thing I have ever bought.

I have a daughter who suffers with Rheumatoid Arthritis and is in constant pain, and the hot tub really relieves her pain. I work in a stressful job and in the evening I love nothing more than soaking in my tub. I wouldn't be without it.

Dawn · Liverpool Daughter's arthritis · pain relief
★★★★★
— Verified owner

"Watching the stars in the winter months."

We are very much enjoying the hot tub, especially over the winter months watching the stars. The company have been very helpful if I have had cause to ring. Delivery was not included when I purchased from our local store, which would have been a lot less hassle than organising it myself — luckily I know a man with a big van and several burly neighbours to site it.

Lynn Moon Winter stars · self-arranged delivery
★★★★★
— Verified owner

"Five days out of seven most weeks."

I am delighted to tell you that we use it at least five days out of seven most weeks. Our friends are amazed that we continue to use it throughout the winter, but when we invite them to try for themselves, they quickly understand what fun it is.

We purchased the tub from a local dealer who arranged for collection by the installers, who duly delivered and commissioned the spa. They were much quicker than we expected. We now have a large light-green open wooden shelter (3 m × 3 m) with an apex roof protecting us from the elements, so use in even heavy rain is no problem. The whole installation is very attractive and blends well with the garden. We do enjoy relaxing in the warm water, with smooth music from the sound system and a glass (plastic of course) of wine. I wish we had known about the Canadian products earlier.

Chris · Hampshire Wooden shelter · 5/7 days a week
★★★★★
— Verified owner

"It has exceeded our expectations."

We have had the Toronto hot tub for just over a year and can honestly say it has been an excellent purchase. We use it at least 3 times a week (sometimes more) in all seasons and have loads of fun. We find it a great place for myself, partner and 2 children to have great family time together playing, relaxing and generally enjoying ourselves.

Our children's friends love to come over so they can get in there. We are always asked where we got it from, is it value for money, running costs, and would we recommend getting this hot tub — and we always say a definite yes. We hoped when we bought the hot tub it would be something we would use a lot, but can honestly say it has exceeded our expectations.

Lorna 3+ times a week · exceeded expectations
★★★★★
— Verified owner

"Looking up at the heavens — even with the umbrella opened over the tub."

I cannot praise our Toronto Hot Tub Spa and the Canadian Spa Company enough. This is the best purchase we have ever made and we use it all year round. On clear nights it is so relaxing looking up at the heavens, and it is great fun being outside when it is raining or even snowing with the umbrella opened over the tub.

This tub has a nice mix of seating options and the LEDs and waterfall are nice touches. My daughters use the music pod but I prefer peace and quiet. We will always be a hot-tub family now and fully recommend the Canadian Spa Company as the company of choice if purchasing a hot tub. A+++

Jenny · Fife Year-round · umbrella for the snow
★★★★★
— Verified owner

"Easy to use, easy to maintain, reliable."

Our spa was purchased from our local store in Sheffield, so the delivery and set-up was carried out by ourselves and our electrician. However, we did have a problem with the lights not working and had to place a phone call to your customer services department. They were very helpful and pointed us in the right direction to get them working by recommending that we check the master light, as it has a tendency to come loose in transit. This is exactly what had happened.

We are very happy with our spa. It was purchased with us not knowing if we would use it very much, hence we purchased a basic spa with only one pump. It turns out we love the spa and would no doubt be looking to upgrade to a more powerful one in the future. We would definitely purchase another Canadian Spa — they are easy to use, easy to maintain and reliable.

John Parfrement Sheffield store · phone-fix the lights
★★★★★
— Verified owner

"The atmosphere the lights give."

I am loving the hot tub. It is the best thing I have ever bought. There is so much room and I really enjoy the atmosphere the lights give, and the choice is great. I like that there are lights in the speakers also and being able to play music is really great. Overall it is a really great hot tub. I am pleased and am happy with the 2-year free warranty included although I have not needed to use it yet.

Carolyn · Manchester Lighting atmosphere · two-year warranty
★★★★★
— Verified owner

"Pump quality, features, and the backup of a good company."

My family had been looking to buy a hot tub for some time and having done lots of research on available hot tubs we eventually purchased a Canadian Spa Toronto hot tub, and 14 months on are sure it was the correct decision.

The reasons for purchasing this tub over others were the quality of the tub and associated pumps, the additional features (such as built-in pop-up speakers) and the backup of a good company who stand behind their products. We've used the tub several times a week for the past 14 months and still enjoy it as much today as we did on the first day.

On the one time where we did have an issue with the tub (a speaker stopped popping up), we found Canadian Spa to be incredibly helpful and after just one phone call they had dealt with the issue and arranged a replacement.

Alan · Pencaitland 14 months in · pop-up speaker fixed
★★★★★
— Verified owner

"A great feature in our garden and always a talking point."

Loving the Canadian Spa — a great purchase and has been well used over the last 12 months. I didn't opt for the delivery and fitting option as I did think that was excessively expensive, so arranged that myself.

The tub has been very easy to operate and maintain. It is a great feature in our garden and always a talking point and fun place to hang out with our friends and the kids. Highly recommended.

Marcus · Berkshire Self-installed · honest on install pricing
★★★★★
— Verified owner

"Built a decking area and put a cedar wood gazebo over the hot tub."

The hot tub has been everything we had hoped for, and as a family of six there is always someone using it. It is great for an evening unwind and especially lovely in the winter months to be able to sit outside. We built a decking area and put a cedar wood gazebo over the hot tub and created a chill-out area next to it.

We love the lighting and the fact that you can play music from your phone using speakers built into the hot tub.

Adrian Bell Family of six · gazebo build-out
★★★★★
— Verified owner

"Came home from America — missed our hot tub."

We have been away in America and I did miss our hot tub. Our friends have not got one, which is strange when you think everyone in the US has outdoor pools and tubs — so it was great to come home, especially after a long flight, to get in there and relax and unwind.

With regard to Canadian Spa, when I first purchased the tub from our local store we were having building work done at home so it was not convenient to get it delivered straight away. No problem — I spoke to your office and they could not have been more helpful and obliging. Delivery went very easily and we are delighted.

Jan · Derby Flexible delivery scheduling
★★★★★
— Verified owner

"3 or 4 times a week — would certainly recommend you."

The Chambers Family · West Yorkshire Year in · 3-4 times/week
★★★★★
— Verified owner

"After 12 months we had blistering on the cover — brand new one sent free of charge."

We bought the Canadian Spa Toronto 6-person hot tub after doing a lot of homework and sampling a cheaper version for a year first to see if we would use a spa. After now owning our Canadian Spa for 14 months I'm pleased to say how impressed we are with it. We have enjoyed many an evening chilled under the stars, a few parties with friends and most weekends our children enjoy it with their friends — music and lights on. Looks, sounds and the whole experience is amazing.

Canadian Spa customer care and warranty is also fantastic. After 12 months we had blistering on the inside of the hot-tub cover, for which we had a brand new cover sent out free of charge.

I have recommended Canadian Spa to a few friends who have all purchased similar tubs and are all well impressed. My next spa, if I ever upgrade, will 100% be another Canadian Spa.

Mr Dixon · Hartlepool Warranty in action · cover replaced free
§ 08 · Before You Buy

Questions worth asking.

Can I get the Toronto in another colour?

We only ship one finish: a marbled white shell with a dark brown cabinet and brown cover, designed to sit naturally alongside rattan garden furniture. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and it carries the Aurora™ LED lighting far better at night.

A few of our other ranges (Patio Spas, London SE, Erie SE, Alberta and Kingston) ship with black covers — but the Toronto is brown across the board.

What's included in delivery and how long will it take?

Free kerbside delivery to mainland UK — we bring the Toronto to the kerbside at your delivery address. You'll need clear access for the lorry and enough people on-site to move it into position. The Scottish Highlands are quotable on request.

If you'd rather not move it yourself, we offer an Upgraded Back Garden Installation Service for +£799. Our team handles getting the spa from the kerb into its final position in your garden. Access is the main thing to think about — we'll confirm the route with you before the day.

Current lead times: allow 2–3 weeks for kerbside delivery and 3–4 weeks for the Back Garden Installation Service. These are the cautious estimates we're quoting right now — we're normally faster than this, and we'll always confirm a firm date with you once your order is in.

How do the filters work, and when do they need replacing?

Your Toronto arrives with two 50 ft² Microban Glacier filters already installed and ready to go — 100 ft² of filtration in total. The filter media is infused with Microban, an antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the Mountain Pure™ UV + ozone sanitation, it means cleaner water with fewer chemicals.

Replacement schedule: we recommend replacing the filters every 4–6 months, or sooner if they look discoloured or worn.

A good trick: keep two sets of filters on rotation, so you can pop in a clean set while you soak and rinse the used set overnight.

Who is the Toronto best suited to?

The Toronto is our mid-range six-seater — a 213 × 213 cm footprint, a full-length lounger, a sculpted therapy seat, 44 adjustable jets on two 5HP pumps and Mountain Pure™ UV + ozone water care for £8,500. It's the right spa for a household of 2–4 people who want real hydrotherapy, a proper lounger for a long soak, and the dual-pump setup of our flagships — without stepping up to the flagship price.

If you want more hydrotherapy again (58 jets, twin no-float loungers, 227 × 227 cm), take a look at the flagship Vancouver UV or the twin-Captain's Thunder Bay. Looking for the same spec at the lowest price? The smaller Winnipeg UV is the entry point. Unsure? Book a showroom visit and sit in all of them.

Do I need an annual service to keep the warranty active?

No. Our 2-year parts and labour warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.

That said: an annual service is still a good idea for the long-term health of any hot tub. It's a recommendation we'll happily make — it's just not tied to your cover.

What does the warranty actually cover?

Two separate layers, both included as standard:

2 years parts & labour — the shell structure, pump, heater, and control system. If something fails in normal use, we replace the part and fit it, anywhere in the UK.

10 years against water loss through the shell structure — structural protection for the core integrity of the acrylic body.

You can also extend the parts and labour cover by a further 2 years for £850 (this tier; £500 on Patio Spas, £1,200 on Swim Spas). The extension is stackable — buy it twice and you get four additional years — and can be purchased at any point while still under warranty.

What electrical supply do I need?

The Toronto runs on 230 V and needs to be wired to a dedicated 32 A RCD breaker in your consumer unit, via an outside rotary isolator switch. Your electrician runs the cable (typically 6 mm armoured tri-core) from the RCD to the spa, and should leave roughly 5 m of slack outside the footprint of the spa so our installers can bring the armoured tail into the cabinet and connect it on delivery day. None of this kit — the breaker, the isolator, the cable, or the cable gland — is supplied with the spa or brought by our installers; we connect using the tail your electrician leaves. It's a short, straightforward job for any competent spark, but please have them lined up and the cable run ahead of delivery. Electrical connection itself sits outside our delivery and installation service.

How much does the Toronto cost to run?

Running costs depend on your energy tariff, how often you use the spa, and your discipline with the cover. Thanks to the ThermalSprings™ heat reclamation system, triple-layer insulation with infra-red reflection, and the winter-rated hardtop cover, the Toronto is one of the more energy-efficient six-seaters on the market — several owners have specifically called out how efficient and quiet it runs.

Most UK owners report monthly running costs in the region of £60–£75 a month across the year, working out to roughly £2–£2.50 a day. Pairing the spa with our optional Balboa Clim8zone II heat pump typically reduces that further. Speak to the team on 01293 824 094 and we'll model your specific setup.

Is it actually usable all year round?

Yes. The Toronto is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated hardtop cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.

What's included in the price?

As standard you get the hardtop locking insulating cover, the Aurora™ LED lighting system, the Bluetooth audio system, the two installed Microban Glacier filters, the aromatherapy canister, all manuals, and free kerbside delivery to mainland UK. Add the installation package and we also include a top-mount cover lifter, a black plastic step, and a chemical starter kit — these three can also be purchased separately if you don't want the install. What we don't supply is any of the electrical kit — the 32 A RCD breaker, outside rotary isolator, armoured cable, and cable gland all sit outside our scope and are fitted by your qualified electrician ahead of delivery day.

Can I see it in person?

Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Toronto available to view for you when you arrive.

§ Ready When You Are

Ready to step up from the entry range?

Order the Toronto UV online for free kerbside delivery to mainland UK. Or come and sit in one at our Redhill showroom — ten minutes from Gatwick.

Book A Showroom Visit →