Our seven-seat social flagship. Four sculpted Captain's chairs anchor the corners, three more seats wrap the footwell — all facing in. 44 adjustable jets and two independent 5HP pumps mean every seat runs at real pressure at the same time.
One finish, chosen deliberately. The marbled white shell hides calcium waterline so you're not wiping the tub down every week. The dark brown cabinet matches the cover and sits naturally alongside rattan garden furniture. Read the reasoning →
Four sculpted Captain's chairs anchor each corner of the tub, with three more seats wrapping the footwell between them — seven seating positions in total, everyone facing each other. No lounger, by design. This is the layout we build when the spa is the centrepiece of the evening, not the quiet end of it. The corner geometry gives every seat the same sight lines and an easy reach to a drink on the cabinet rim.
In the centre, volcano jets in the footwell fire upward from a stainless-steel cluster — a powerful massage for the soles of your feet and calves that no bench arrangement can offer. Around the rim, 44 adjustable hydro-massage jets on a WhiteWater™ delivery system are fed by two independent 5HP pumps, so every seat runs at real pressure at the same time.
A built-in aromatherapy canister releases your choice of soothing scents on a warm air draw, while two slow-rise waterproof Bluetooth speakers carry the evening. Multi-coloured Aurora™ LED lighting shifts the mood from soak to celebration. The Victoria ships with 100 ft² of filtration — two 50 ft² Microban Glacier cartridges — paired with a built-in ozone generator to keep water crystal clear. A proper social flagship.
Built around the things that make a spa worth gathering around — 44 jets on dual 5HP pumps, volcano footwell jets, considered lighting, clean water, and heat that stays exactly where it should.
44 adjustable hydro-massage jets on a WhiteWater™ Jet Delivery System, powered by two independent 5HP pumps. Oversized 2.5" plumbing and tailored air venturi controls let you run every seat at full pressure simultaneously — not the usual compromise where one cluster weakens when another fires.
A built-in ozone generator neutralises bacteria in the water, paired with Microban-infused filter media that inhibits bacterial growth on the cartridge itself. Cleaner water with far fewer chemicals — kinder on skin and eyes, easier on the filters.
The Victoria ships with 100 ft² of filtration — two 50 ft² Microban Glacier cartridges installed. Microban-infused media inhibits bacterial growth on the filter itself for the life of the cartridge, and water is filtered before reaching critical components to reduce the risk of damage.
Full multi-zone control: perimeter waterline lights, large underwater LEDs, and an LED-backlit cascading waterfall. Shift the mood from soak to swim to sleep with the touch of a button.
3kW Balboa heater with smart sensors — shuts off within half a degree of your target. Triple-layer insulation with infra-red reflection and thermal transfer blocks on shell, cabinet and base.
An extra-large overlay pad adjusts jets, pumps and temperature with a single touch. Reliable, responsive, and easy to use wet-handed — the control system trusted across the spa industry for decades.
Two slow-rise waterproof retractable speakers with built-in high-fidelity amplifiers deliver clear acoustics at volume — pair your phone from anywhere in the garden.
Our Heat Reclamation System prevents heat loss and recycles sanitised water. High-density closed-cell foam in the shell captures motor waste heat — warming the water, not the outside air.
Most hot tub brands offer four or five shell colours. We offer one — a white shell with an understated marbling through it, paired with a dark brown cabinet that matches the cover. It isn't a compromise. It's the answer we arrived at after years of watching owners live with their spas.
Calcium builds up at the waterline on every hot tub — that's just hot water chemistry. On dark shells, you see it. You end up wiping the tub down on a regular basis to keep it looking respectable. On our marbled white, the calcium is still there, but it disappears into the finish. Most people buy a hot tub to take away their stress, not to give themselves a part-time job wiping it down. That's the main reason we landed on white.
The Aurora™ LED package — perimeter lights, large underwater LEDs, and the LED-backlit cascading waterfall — was designed to wash colour across the shell. A white marbled interior picks up and carries every hue. On a dark shell, the lights just sit there. On this one, they paint the whole tub.
The dark brown cabinet is colour-matched to the cover, and the pairing is designed to sit naturally alongside rattan — the most common garden furniture choice in a British back garden. It's not trying to be a feature. It's trying to blend in.
— A note on the range: Patio Spas, London SE, Erie SE, Alberta and Kingston ship with black covers instead of brown. The Victoria ships with brown.
The Victoria is the layout we build for people who treat the spa as a social space first. Four corner Captain's chairs anchor the tub, three more seats fill the sides, and a cluster of volcano jets in the centre sends a powerful massage up from the footwell. No lounger — no quiet end — just seven upright seats, all level, all facing one another.
Four sculpted Captain's seats, one in each corner of the tub. Deep jet clusters target the upper back, shoulders and neck from both sides, and the corner position gives you a solid wall to brace against when the pumps are at full pressure. These are the seats everyone tries first — and the reason most households pick this spa over a lounger layout.
Between the Captain's chairs, three upright seats fill the sides — two adjacent and one opposite. Sociable height, targeted jet clusters for the lower back and hips, and sight lines to everyone else in the tub. The seats that make this a true seven-person spa rather than a four-with-overflow.
In the middle of the tub, a stainless-steel cluster of volcano jets fires upward from the floor — a deep, powerful massage for the soles of the feet and the calves. It's the detail that separates the Victoria from a bench layout: a shared centre of pressure you can't get in a lounger-led spa.
The Victoria seats seven adults in a 219 × 219 cm footprint — the same outside dimension as the Thunder Bay, but with an extra seat and no lounger. If you want a lounger for a long solo soak, look at the Thunder Bay (two Captain's + one lounger) or the Vancouver UV (twin loungers, larger 227 × 227 cm footprint). Unsure which layout? Book a showroom visit and sit in all three.
Nothing approximate. These are the figures our engineers work from.
The thing most brands don't tell you: many hot tub warranties require a paid annual service from the manufacturer to stay active. Miss one, warranty voided. We don't work that way.
The Victoria is a newer addition to the range — only one owner review published so far, below, verbatim. We don't edit, curate, or hide reviews. If you own one, we'd like to hear how it's going.
Want to thank you all for the service I received from yourselves when I bought my hot tub. Every one was so pleasant and helpful. The delivery guys were excellent. I would recommend you to all my friends. Thanks again.
We only ship one finish: a marbled white shell with a dark brown cabinet and brown cover, designed to sit naturally alongside rattan garden furniture. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and it carries the Aurora™ LED lighting far better at night.
A few of our other ranges (Patio Spas, London SE, Erie SE, Alberta and Kingston) ship with black covers — but the Victoria is brown across the board.
Free kerbside delivery to mainland UK — we bring the Victoria to the kerbside at your delivery address. You'll need clear access for the lorry and enough people on-site to move it into position. The Scottish Highlands are quotable on request.
If you'd rather not move it yourself, we offer an Upgraded Back Garden Installation Service for +£799. Our team handles getting the spa from the kerb into its final position in your garden. Access is the main thing to think about — we'll confirm the route with you before the day.
Current lead times: allow 2–3 weeks for kerbside delivery and 3–4 weeks for the Back Garden Installation Service. These are the cautious estimates we're quoting right now — we're normally faster than this, and we'll always confirm a firm date with you once your order is in.
Your Victoria arrives with two 50 ft² Microban Glacier filters already installed and ready to go — 100 ft² of filtration in total. The filter media is infused with Microban, an antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the built-in ozone generator, it means cleaner water with fewer chemicals.
Replacement schedule: we recommend replacing the filters every 4–6 months, or sooner if they look discoloured or worn.
A good trick: keep two sets of filters on rotation, so you can pop in a clean set while you soak and rinse the used set overnight.
The Victoria is the layout we build for people who use their spa as a social space first. Seven seats — four corner Captain's chairs and three open seats, all upright, all facing in, with volcano jets in the centre footwell. It's the right spa for households who regularly host, who want every seat to hold an adult, and who don't need a lounger because they're almost never in the tub alone.
Cross-reference: if you want a lounger for a long solo soak, the Thunder Bay has two Captain's chairs plus one lounger in the same 219 × 219 cm footprint; the Vancouver UV has twin loungers in a larger 227 × 227 cm footprint; the Winnipeg UV is our value six-seater. Unsure? Book a showroom visit and sit in all four.
No. Our 2-year parts and labour warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.
That said: an annual service is still a good idea for the long-term health of any hot tub. It's a recommendation we'll happily make — it's just not tied to your cover.
Two separate layers, both included as standard:
2 years parts & labour — the shell structure, pump, heater, and control system. If something fails in normal use, we replace the part and fit it, anywhere in the UK.
10 years against water loss through the shell structure — structural protection for the core integrity of the acrylic body.
You can also extend the parts and labour cover by a further 2 years for £850 (this tier; £500 on Patio Spas, £1,200 on Swim Spas). The extension is stackable — buy it twice and you get four additional years — and can be purchased at any point while still under warranty.
The Victoria runs on 230 V and needs to be wired to a dedicated 32 A RCD breaker in your consumer unit, via an outside rotary isolator switch. Your electrician runs the cable (typically 6 mm armoured tri-core) from the RCD to the spa, and should leave roughly 5 m of slack outside the footprint of the spa so our installers can bring the armoured tail into the cabinet and connect it on delivery day. None of this kit — the breaker, the isolator, the cable, or the cable gland — is supplied with the spa or brought by our installers; we connect using the tail your electrician leaves. It's a short, straightforward job for any competent spark, but please have them lined up and the cable run ahead of delivery. Electrical connection itself sits outside our delivery and installation service.
Running costs depend on your energy tariff, how often you use the spa, and your discipline with the cover. Thanks to the ThermalSprings™ heat reclamation system, triple-layer insulation with infra-red reflection, and the winter-rated hardtop cover, the Victoria runs efficiently for a spa this size — several owners have specifically called out how efficient and quiet it runs.
Most UK owners report monthly running costs in the region of £60–£75 a month across the year, working out to roughly £2–£2.50 a day. Pairing the spa with our optional Balboa Clim8zone II heat pump typically reduces that further. Speak to the team on 01293 824 094 and we'll model your specific setup.
Yes. The Victoria is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated hardtop cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.
As standard you get the hardtop locking insulating cover, the Aurora™ LED lighting system, the Bluetooth audio system, the two installed Microban Glacier filters, the aromatherapy canister, all manuals, and free kerbside delivery to mainland UK. Add the installation package and we also include a top-mount cover lifter, a black plastic step, and a chemical starter kit — these three can also be purchased separately if you don't want the install. What we don't supply is any of the electrical kit — the 32 A RCD breaker, outside rotary isolator, armoured cable, and cable gland all sit outside our scope and are fitted by your qualified electrician ahead of delivery day.
Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Victoria available to view for you when you arrive.