Xavier Labelle

Portable Spa – recommended checks

These checks are recommended for owners of Canadian Spa portable spas including Grand Rapids, Muskoka and Swift Current models. If the Control unit pump is malfunctioning check the following:

CHECK 1 – Check water level, fill the tub up to the water line (indicated on the inside of spa wall) and see if this resolves the pump’s malfunctioning.

 

 

CHECK 2 – Make sure the transparent connection hose covers/plugs have been removed before turning on the pump.

 

 

CHECK 3 – If pump makes a grinding noise, bleed the air out of the pump by unscrewing the air purge valve till water shows up and re-tighten. Check if this resolves the pump’s malfunctioning.

 

CHECK 4 – Check inlet and outlet of the tub, clean and remove any obstructions detected and see if this resolves the pump’s malfunctioning.

 

 

CHECK 5 – Check the filter – if it is dirty or scaled, wash or replace the filter and see if this resolves the pump’s malfunctioning.

 

CHECK 6 – Check the connection hoses, making sure that they are not kinked or bent and that both the tub and the pump are set on the same level surface.

If you still cannot solve the problem, please contact customer service on 01293 824094

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