The Calgary

We only ship one finish: a marbled white shell with a dark brown cabinet and brown cover, designed to sit naturally alongside rattan garden furniture. It's a deliberate decision — the white shell hides waterline calcium that you'd otherwise be wiping off a dark shell every week, and it carries the Aurora™ LED lighting far better at night.

A few of our other ranges (Patio Spas, London SE, Erie SE, Alberta and Kingston) ship with black covers — but the Calgary is brown across the board.

Option 1 · Free kerbside delivery to mainland UK. Kerbside on the Calgary goes via our pallet network rather than our own flatbed — it arrives on a Luton-style van with a tail-lift, and the driver drops it at the kerb at your delivery address. We can't force the pallet company to do more than kerbside, though most drivers are pretty helpful if you're nice to them.

You'll need a wheeled furniture dolly on the day plus 2–3 able-bodied people to take the spa down the side path. At 230 kg it's not dissimilar to moving a big fridge from one house to another. Most customers hire a dolly from a builders' merchant — here's the kind of thing to look for at Brandon Hire Station. And here's a video of our Saskatoon model being moved on a dolly — similar size, shows you exactly how it's done.

Option 2 · Back Garden Install +£599. If you have the base, the electrics and the access sorted, we'll come out on our own flat-bed truck, flip the spa on its side like a built-up wardrobe onto our wheeled dolly, take it down the side path to its final spot and lower it onto the base. If your hose reaches, we'll start the fill; we assemble the accessories, walk you through how to use the spa and the chemicals, and by the time we leave the spa is heating up — you can jump in within 24 hours.

Honest recommendation for this spa: seriously consider the kerbside option. You may curse us halfway down the side path, but it really is like moving a fridge — and saving £599 is definitely worthwhile on a spa this size. Pick install if access is tight, you're short on willing helpers, or you'd simply rather not deal with the day.

Current lead times: allow 2–3 weeks for kerbside and 3–4 weeks for Back Garden Install. These are cautious estimates — we're normally faster, and we'll confirm a firm date once your order is in. Scottish Highlands quotable on request.

Your Calgary arrives with a 50 ft² Glacier antimicrobial filter already installed and ready to go in a gated weir. The filter media is infused with silver ions — a natural antimicrobial agent that inhibits bacterial growth on the filter itself for the full life of the cartridge. Paired with the UV-C lamp and built-in ozone generator, it keeps water clean with minimal chemical intervention.

Replacement schedule: we recommend replacing the Glacier filter every 4–6 months, or sooner if it looks discoloured or worn.

A good trick: keep two filters on rotation, so you can pop a clean one in while you soak and rinse the used one overnight.

The Calgary comfortably fits four adults up to about 6'2" — two sharing each long bench, or two on a bench plus two in the corner seats. At 213 cm bench length there's real legroom for taller frames, and the 150 cm width gives proper shoulder room that a two-seater can't.

If you regularly host five or more, or everyone's 6'3"+, the natural step up is the London SE (44 jets, square 6-person with a lounger) or the Vancouver UV. If three people is closer to your reality, the Montreal shares the same shell with a different internal layout. Come and sit in all of them at our Redhill showroom — it's the only way to know for certain.

Three groups buy this spa:

Families of four who want a hot tub without the six-seater project. Two parents and two kids, a couple plus their adult children, four friends who soak together — the Calgary gives genuine family capacity on a 213 × 150 cm footprint that fits alongside a patio, deck or fence line where a six-seater never could.

People who don't want a project. No electrician, no consumer-unit upgrade, no concrete pouring (a slabbed or decked level base is enough). Plug it in, fill from the hose, get in the same day.

Renters, second-tub buyers, and people who might move. Because it's plug-and-play and 230 kg dry, the Calgary comes with you. A furniture dolly and two-to-three able-bodied people can move it through a standard 90 cm side gate. Most four-person tubs can't say that — they need an electrician and a proper install.

No. Our 2-year parts and labour warranty runs from the date of delivery with no mandatory annual service. Some brands require a paid manufacturer service every year to keep cover active — miss one, warranty voided. We think that's a tax, not a condition.

That said: an annual service is still a good idea for the long-term health of any hot tub. It's a recommendation we'll happily make — it's just not tied to your cover.

Two separate layers, both included as standard:

2 years parts & labour — the shell structure, pumps, heater, and control system. If something fails in normal use, we replace the part and fit it, anywhere in the UK.

10 years against water loss through the shell structure — structural protection for the core integrity of the acrylic body.

You can also extend the parts and labour cover by a further 2 years for £850 (this tier; £500 on Patio Spas, £1,200 on Swim Spas). The extension is stackable — buy it twice and you get four additional years — and can be purchased at any point while still under warranty.

A standard outdoor 13 A socket — the kind you'd plug a strimmer or pressure washer into. The Calgary ships with a 3 m UK plug-and-play cable fitted with an in-line RCD safety breaker as standard.

That's it. No electrician callout, no consumer-unit upgrade, no rotary isolator, no Part P certification, no waiting. If you've got a weatherproof outdoor socket within 3 m of where the spa will sit, you're ready to fill it on day one. (If you don't, an electrician can fit one in an hour or so — but it's a one-off five-minute job for them, not a spa-specific install.)

The 13 A plug-and-play format is also why this spa is portable: nothing is hard-wired in, so if you move house the spa goes with you.

A flat, level, load-bearing surface at least 213 × 150 cm. Filled, the Calgary weighs about 930 kg (2,050 lbs) spread across that footprint — well within the load capacity of:

• Existing patio slabs (provided they're level and bedded properly)
• A solid timber decking platform with adequate joists
• A 3–4″ concrete pad (or equivalent) if you want to start from scratch — just needs to cover the spa's footprint and be roughly level

You don't need the 4″ reinforced pad you'd want under a six-seater — the loaded weight is roughly a third. The single most important thing is that the base is flat and level; an uneven base puts uneven stress on the shell over time.

The Calgary is among the cheapest spas in our range to run. Three reasons: a modest 700 L water volume (holds heat more efficiently than a 1,250 L six-seater), a 2 kW Balboa heater that pulls less than a kettle at peak draw, and triple-layer insulation with infra-red reflection that holds the temperature once it's up. The winter-rated 5″→3″ hardtop cover with locking straps keeps the heat in overnight.

Real-world costs depend on your tariff, how often you soak, and how disciplined you are with the cover — but most UK owners on this size of spa report something like £35–£60 a month across the year. A lot less than the larger six-seaters in our range, which sit closer to £60–£75/month.

Speak to the team on 01293 824 094 for a more specific estimate against your tariff.

Yes. The Calgary is built for year-round outdoor use — acrylic shell, triple-layer insulation, and a heat-trapping winter-rated cover with locking straps. Many owners say a soak on a cold, clear night is the single best argument for owning one.

As standard you get the spa with its 5″→3″ hardtop locking winter-rated cover, Mountain Pure™ UV + ozone sanitation, installed 50 ft² Glacier antimicrobial filter, 2 kW Balboa heater and digital control panel, two retractable Bluetooth speakers, integrated aromatherapy canister, the Aurora™ LED package (perimeter, underwater and LED-backlit cascading waterfall), the 13 A UK plug-and-play cable with in-line RCD, all manuals, and free kerbside delivery to mainland UK.

Add the Back Garden Install (+£599) and we'll also include a black plastic step and a chemical starter kit — and we'll bring the spa down the side path on our dolly, position it on the base, start the fill, and walk you through the chemicals on the day. (Cover lifter isn't part of the compact install — it's available separately if you'd like one.)

No electrical kit needed — the spa plugs straight into a standard outdoor 13 A socket.

Yes — please do. Our showroom is at Canada House, Unit 1, Salbrook Road, Redhill, Surrey · RH1 5GL. Ten minutes from Gatwick. Open Monday to Friday 9am–6pm and weekends 10am–4pm. No appointment needed, but booking means we'll try to have the Calgary available to view for you when you arrive.