Hot tubs engineered for the harshest Canadian winters.

Most of our hot tubs run from a dedicated 32A supply, hardwired to a weatherproof isolator switch within reach of the tub. A small number of plug-and-play models run from a standard 13A socket. Every product page tells you exactly which supply that model needs — and our team can talk you through it before you buy.

Honest answer: roughly £2 to £2.50 per day on average — about £60–£75 a month — for a typical household using the spa 3–4 times a week for 30–45 minute sessions at current UK electricity rates. You'll see lower numbers quoted elsewhere (40–60p a day) and they're technically achievable if you set the spa to 15°C and never use it — which isn't why anyone buys a hot tub. Our figure assumes you actually use it.

Where the cost comes from. The heater is the main driver. Pumps only run while you're in the spa (around 3 hours a week between sessions), so they're negligible. The most efficient way to run a hot tub is to set your target temperature (typically 38–40°C) and let the Balboa control maintain it within 0.5°C automatically, so the spa is ready on demand. Each session you'll typically lose 1–2°C from cover-off use; the heater reclaims that over an hour or two and the cover does the rest.

Initial heat-up from garden-hose temperature (around 9°C in winter) up to 39°C takes roughly an hour per degree and costs about £15–£20. That's a one-time cost on each fresh fill (every 3–4 months), not daily — but it has to be averaged into the day-to-day running cost.

Why our acrylic range runs efficiently: the 5" insulating cover, high-density closed-cell foam shell and cabinet, and infrared-reflective cabinet panels (engineered for Canadian winters) all keep heat in. Cover discipline is still the biggest day-to-day variable — leave the cover off after a session and that £2–£2.50 climbs fast. Our patio spa range uses simpler insulation and will run a little higher in the coldest months.

Yes, but indoor installations need proper ventilation to handle evaporation and humidity, plus a floor that can take the filled weight. We'd always recommend speaking to a builder or hot tub installer before committing to an indoor install.

Every hot tub ships with a UK-backed manufacturer warranty covering the shell, plumbing and key components. Specific terms vary by model — you'll find the full warranty breakdown on every product page.

Hot tubs are delivered kerbside on a pallet across UK mainland. You'll be given a delivery date and a 1-hour arrival window. You're responsible for getting the tub into final position — most customers use 2–3 strong helpers or a local hot tub installer. Let us know beforehand if access is tight.

Less than you might think. A filled hot tub with people in it can weigh well over 2 tonnes, but that load spreads across the whole footprint — so most of our acrylic models sit happily on an existing patio or a 3–4" concrete pad. The base just needs to cover the spa's full footprint and be roughly level; the shell tolerates around 2" of variation over its length, so no laser-levelling. You don't need a reinforced slab either — it does no harm, but it's over-engineering. Grass, gravel and standard decking are not suitable; a purpose-built decking frame rated for the weight is fine.

With proper chemistry (chlorine or bromine plus regular shock and pH checks), water in a domestic hot tub typically lasts 3–4 months before a full refresh. Our filters don't need a weekly rinse — a quick rinse tends to put some of what the filter has already caught straight back into the water. Instead, hose the filter properly clean as part of each water change. Every filter we supply is anti-microbial, and that protection stays active for around 6 months — swap the filter at 6 months to keep it running, or let it lapse and replace at 12 months to save money; the filter material itself works fine for a full year. One less weekly chore.

Think about two things: how many people will use it most of the time, and how much space you have outside. Most families end up with a 5–6 person tub — roomy enough for guests, small enough to heat efficiently. Our product pages list filled weight, footprint and seating so you can match the tub to your garden.